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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
766 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 766 reviews

May 26, 2023

The WORST service department I have ever been to. Service advisor had an attitude with me, told me she needed authorization which could takeup to a week, when no authorization was needed. I then co More

by TAKERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor-very disappointed , Shadi Abdelhadi
May 29, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service department. At Aaron CDJR, we strive to provide exceptional customer service, and I apologize for the delay in the warranty approval of your claim. Please know the warranty authorization process and the length of time it takes are both beyond our control. Our service manager was made aware of the situation and was walking out to speak with you and help find a resolution when you peeled out of our service drive. It sounds like you were able to get your vehicle fixed right away, which is great, however, please don't hesitate to give me a call if you would like to discuss this matter further. Cainen Wong - Fixed Operations Director - 858-956-2424 - cwong@aaronfordofpoway.com

May 04, 2023

Michele my service advisor is great! Very helpful, professional, and tries to help as much as she can to expedite matters. More

by Therget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele- Service Advisor
May 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're grateful for your r recommendation. It's wonderful to hear Michele was able to provide such attentive and efficient service during your visit to Aaron Chrysler Dodge Jeep Ram. We hope you continue to choose us for all your automotive needs in the future.

April 29, 2023

Great customer service, helpful, knowledgeable, friendly, I’ve been a customer for over three years. More

by goodliferanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 01, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're happy to hear you've had a great experience with our team! Your support means everything to us at Aaron Chrysler Dodge Jeep Ram. Thanks for choosing us for over three years and being a loyal customer. We look forward to serving you again!

April 15, 2023

Your are the GSM in AARON in Norco. please see the below my experience then let me what you think. -------------------------------------------- do NOT sell your car in this dealer. T More

by coskr98
Recommend Dealer
No
Employees Worked With
Shadi Abdelhadi
Apr 20, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

This feedback is concerning to receive. We strive to deliver a seamless and straightforward purchase experience, and I apologize for the delay with your check. I would appreciate another chance to speak with you directly to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Shadi Abdelhadi - General Sales Manager - (213) 273-5020 - shadi.abdelhadi@aaroncdjr.com

April 13, 2023

I drove 80 miles for good prices from victorville ca area. Ravi(salesman) was good to work with. Later I think Aaron's customer service better than other dealership I had gone to before going to see Rav More

by rolandogarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi BHALLRU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Briseno
Apr 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share your experience with Ravi and the team at Aaron Chrysler Dodge Jeep Ram! We're amazed to hear that you drove out so far to visit us, and, we are ecstatic that you found our customer service to be top-notch. We appreciate your clear support of our business and hope to have the opportunity to work with you again in the future!

April 06, 2023

I have an absolute amazing experience with Aaron CDJR of Norco! They are all very professional, extremely helpful and just pleasant all around. Honestly, they’re the best dealerships I ever worked with! More

by anthony_molina12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Johnson, Shadi Abdelhadi, Manjit Singh, Mohamed Haddada, Juan Briseno, Richard Torres, Chris Schroeder
Apr 06, 2023 -

anthony_molina12 responded

I’ll be back to buy more cars in the near future!

Apr 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

The entire Aaron Chrysler Dodge Jeep Ram team is thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

April 06, 2023

Me and my husband bought a car from here and had the best experience! The general sales manager shadi came out and saved us so much time and back and forth! Best car buying experience we’ve ever had! More

by Laurenk04044
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Abdelhadi
Apr 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you so much for reviewing Aaron Chrysler Dodge Jeep Ram! We are delighted to hear that you and your husband had a great purchasing process. Take care!

April 06, 2023

Let me tell you…. Suzy was nothing but an absolute pleasure to work with. She was the nicest, most knowledgeable, and patient sales consultant I have ever dealt with. More

by Bennythebull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzy Penaflor
Apr 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It makes our day to see this praise for Suzy! We're delighted she welcomed you with kindness and expertise that's earned your confidence. Thank you for supporting Aaron Chrysler Dodge Jeep Ram with your fantastic review!

April 06, 2023

Shadi the General sales manager cut the games & got me the deal I was looking for! More

by Anipetro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Abdelhadi
Apr 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you so much for this great shoutout to our wonderful team! Take care from all of us at Aaron Chrysler Dodge Jeep Ram!

April 06, 2023

Aaron CDJR of Norco offers exceptional service and competitive prices. Knowledgeable staff ensures a seamless car buying journey. Highly recommended for an stress-free experience. Shadi, the general s More

by Nghahrem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Abdelhadi, Fernando Gamboa Heras, Ali Ali
Apr 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that Shadi delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Aaron Chrysler Dodge Jeep Ram!

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