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Academy CDJR

Tipton, IN

Overview
Employees
Reviews
Vehicles
4.5
392 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 392 reviews

March 03, 2025

Brought vehicle in with an issue knew what the issue was so no diagnosis necessary however I paid $185 diagnosis fee ( All labor) other than that my experience was not bad More

by bschmitt15
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey, Jordan Amburgey
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Mar 07, 2025 -

Academy CDJR responded

Thank you for your feedback. We apologize for the confusion regarding the diagnostic fee, especially since you already knew the issue. We understand your frustration and appreciate you bringing this to our attention. We’ll work to ensure clear communication moving forward. We're glad to hear your overall experience was still positive, and we appreciate your business!

February 28, 2025

Great sales staff and service department is extremely knowledgeable! They took very good care of my questions and needs. More

by jataylo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marques Holmes
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Feb 28, 2025 -

Academy CDJR responded

Thank you so much for the kind words! We're thrilled to hear that our sales team and service department were able to meet your needs and provide you with great care. We take pride in offering knowledgeable service and making sure all your questions are answered. We truly appreciate your feedback and look forward to helping you again in the future!

February 28, 2025

Everyone was friendly and easy to deal with. Drop off was quick and areas were clean and orderly. More

by qualentkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for the great feedback! We’re thrilled to hear that you had a smooth and friendly experience with us. Our team takes pride in making the process as easy as possible, and we’re glad you noticed how clean and organized our facilities are. We look forward to assisting you again in the future!

February 27, 2025

Jordan was awesome to work with. The technician was thorough. I felt like I was given all the pertinent information and was stress-free. More

by tsmartin37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your fantastic feedback! We're so happy to hear that Jordan was able to assist you and that our technician was thorough in their work. We believe in providing clear and helpful information to make the experience as stress-free as possible, and it’s great to know we succeeded. We truly appreciate your trust and look forward to helping you again in the future!

February 27, 2025

His personality and actions far exceed The expectations of a service manager and represents the dealership as it should be. More

by dawnmoyler and Jim Heflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Adam went above and beyond to exceed your expectations. We truly value his dedication and the positive impact he has on our dealership. Your feedback means a lot, and we’re proud to have such a great team representing us. We look forward to serving you again soon!

February 27, 2025

The service was great and the new service manager helped Me out with a problem I've had for a year More

by whitesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your wonderful feedback! We're so glad to hear that the service was great and that our service manager was able to help resolve a problem you've been dealing with for a year. We always strive to provide exceptional service, and it's great to know we were able to make a difference. If you ever need anything else, don't hesitate to reach out!

February 26, 2025

I have always had a good experience when visiting Academy. Their staff is very pleasant to work with. More

by shelly.colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison, Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your continued trust in us! We're so happy to hear that you've always had a positive experience at Academy. Our team strives to create a welcoming and pleasant environment, and it's wonderful to know that it's making a difference. We look forward to seeing you again soon!

February 26, 2025

Got me in for service right away after a minor problem on used truck purchase. Would use them again when need arises More

by RF9RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your feedback! We're glad we could get you in quickly to address the issue with your used truck. It’s great to hear that you were satisfied with the service, and we’d be more than happy to assist you again whenever you need us. We appreciate your trust and look forward to serving you in the future!

February 26, 2025

Didn’t fix the issue the first time, but I do think they tried to fix it the least expensive way first. Though it didn’t work, I brought it back in and they ordered the part it needed and was fixed the nex More

by bwitherow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we truly appreciate your understanding. While we're sorry that the initial fix didn't resolve the issue, we're glad to hear that we were able to find a solution and get it fully taken care of quickly. We always aim to provide the best service possible while considering cost-effectiveness, and we appreciate your patience throughout the process. If you ever need anything else, we’re here to help!

February 26, 2025

Very pleasant and professional-Made me feel like a valued customer.- A good experience.. Thank you More

by Bill Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for the kind words! We're so glad to hear that you had a pleasant and professional experience, and that you felt valued as a customer. We truly appreciate your feedback and look forward to serving you again!

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