Academy CDJR

Love the dealership but felt pushed to buy when I didn’t get what l was looking at. After I signed a lease on the vehicle ( truck) seen in picture not in person or test drove. Now I’m not sure it is the r get what l was looking at. After I signed a lease on the vehicle ( truck) seen in picture not in person or test drove. Now I’m not sure it is the right fit for me. So do I take it back or deal with it for the term of the lease. Don’t get me wrong it’s a nice truck just not what I really wanted. So am I mad at myself for being pushed into something I didn’t want or mad because I don’t know what to do. I just really not happy with what I have. More

I am happy with the personal service I receive ,such as a warm and sincere welcome of the owner, or the maintenance service writer - I am very satisfied . warm and sincere welcome of the owner, or the maintenance service writer - I am very satisfied . More

I’ll give them another chance to gain my business but my initial impression is not great. Had an appointment at 9:45 to inspect my 2022 Wagoneer for a recall event. I arrived at 9:40 and checked in with the initial impression is not great. Had an appointment at 9:45 to inspect my 2022 Wagoneer for a recall event. I arrived at 9:40 and checked in with the service advisor through the text message from Academy. My vehicle wasn’t looked at until 10:45 and was back out of the bay at 11:00. Was finally told my vehicle passed inspection around 11:15. I just feel like that was a long time to wait when I had an appointment at 9:45 and the inspection process was a 15-minute job. Why make an appointment? I do have to say the few seconds Jordan spoke to me were pleasant but better communication could have made my experience completely different. More

I always have a pleasant experience at academy! They are so friendly and Jordan is great! I came to pick up my car when service was closed on accident and they still accommodated me. They are so friendly and Jordan is great! I came to pick up my car when service was closed on accident and they still accommodated me. More

All the staff was very friendly. They were quick and attentive while I was there. They were quick and attentive while I was there. More

Jordan was very professional and worked with me to get my new key made. He is very easy going and kind. You need to make to keep him.Thank you for your assistance. new key made. He is very easy going and kind. You need to make to keep him.Thank you for your assistance. More

Excellent service. Job well Done … I would keep bringing my Cars here for the service Job well Done … I would keep bringing my Cars here for the service More

I always have prompt, friendly service when I take my Grand Cherokee in to Academy. Grand Cherokee in to Academy. More

Dealership gets you in and out quickly. Setting up appointments is very easy and not much of a wait to get in. Setting up appointments is very easy and not much of a wait to get in. More

Always great service, and everyone is friendly! Jordan and the team take great care of everything when I come in. Keep up the great work! Jordan and the team take great care of everything when I come in. Keep up the great work! More