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Academy CDJR

Tipton, IN

Overview
Employees
Reviews
Vehicles
4.4
365 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 365 reviews

December 19, 2024

I thought an hour and 45 minutes for an oil change and tire rotation was a bit long More

by T7mut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Academy CDJR responded

Thank you for sharing your thoughts. We sincerely apologize for the delay. Our goal is to complete services in a timely manner without compromising quality. We appreciate your patience, and we will be reviewing our processes to improve efficiency and ensure quicker turnaround times in the future. Thank you for bringing this to our attention, and we hope to provide a more streamlined experience if you choose to visit us again.

December 16, 2024

Everyone is extremely friendly and the whole process was seamless! Would highly recommend to anyone I know. More

by nikkikeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Academy CDJR responded

Thank you for your wonderful review! We're so glad to hear that you had a seamless experience and felt well taken care of by our friendly team. Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to serving you again in the future!

December 13, 2024

They are always quick and I like they keep you informed step by step about your vehicle. I wish the coffee was stocked though. More

by jlew7715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
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Dec 16, 2024 -

Academy CDJR responded

Thank you for your kind review! We're so glad to hear that you appreciate our quick service and step-by-step updates on your vehicle. We also appreciate your feedback about the coffee – we’ll definitely work on keeping it stocked for our customers. We look forward to serving you again soon!

December 12, 2024

We bought our 3rd vehicle this past weekend from Academy. Marcus was awesome!! We try to send business your way. More

by mjmorris20030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis "Q" Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
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Dec 12, 2024 -

Academy CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 12, 2024

Great crew and they fixed my windshield in timely manner. Just appreciate all of them. More

by warnermilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Academy CDJR responded

Thank you for your kind words! We're so glad our crew could take care of your windshield promptly. Your appreciation means a lot to us, and we’re here whenever you need us!

December 12, 2024

Marquis 'Q' Singleton was amazing. He was very professional and informative about my new vehicle. The General Manager knew how I was when I arrived and greeted me immediately. I would More

by lindageorge317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis "Q" Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Report | Print
Dec 16, 2024 -

Academy CDJR responded

Thank you for your amazing feedback! We're thrilled to hear that Marquis 'Q' Singleton provided you with professional and informative service and that our General Manager made you feel welcome right away. Your recommendation means the world to us, and we're so glad you had a great experience with the Academy CDJR team. Enjoy your new vehicle!

December 11, 2024

I love this dealership I get the best service and the best deals and I love no matter no matter what service I recieve they vacuum my car and wipe down my interior but for the first time with Hailey rine More

by linkeesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Report | Print
Dec 12, 2024 -

Academy CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

All service people were very courteous and helpful. Facilities was clean and organized. They were able to diagnose my problem right away. More

by Henry Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Report | Print
Dec 12, 2024 -

Academy CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

They take good care of their customers while the cars are in the shop. I appreciate all they done for me. More

by gervaisfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Report | Print
Dec 12, 2024 -

Academy CDJR responded

Thank you for your review, we appreciate the feedback. If there is anything we can do to earn a 5 star, please let us know!

December 10, 2024

Jordan was in regular contact through the process. However, the tech working the vehicle only checked items that needed service and cleared alerts but failed to resolve the battery light on the dash. More

by mdu6857248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Academy CDJR responded

Thank you for your feedback, and we apologize for the inconvenience caused. We're glad to hear that Jordan kept in regular contact, but we’re disappointed to learn that the issue with the battery light wasn’t resolved and that the diagnosis was not accurate. It’s concerning that the alternator issue was overlooked, especially after it was clearly stated that the alternator had been worked on earlier this year. We’ll review this with our team to ensure better communication and thoroughness moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to address this issue for you. Thank you for your patience.

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