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Academy CDJR

Tipton, IN

Overview
Employees
Reviews
Vehicles
4.5
386 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 386 reviews

December 10, 2024

Jordan was in regular contact through the process. However, the tech working the vehicle only checked items that needed service and cleared alerts but failed to resolve the battery light on the dash. More

by mdu6857248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Academy CDJR responded

Thank you for your feedback, and we apologize for the inconvenience caused. We're glad to hear that Jordan kept in regular contact, but we’re disappointed to learn that the issue with the battery light wasn’t resolved and that the diagnosis was not accurate. It’s concerning that the alternator issue was overlooked, especially after it was clearly stated that the alternator had been worked on earlier this year. We’ll review this with our team to ensure better communication and thoroughness moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to address this issue for you. Thank you for your patience.

December 09, 2024

Very efficient, polite, clean, pro. ot. headvised me of a money savings deal for oul changes! Thank you More

by pameostler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 09, 2024

Jordan provided excellent customer service. My vehicle was serviced in a timely manner. Ivwould highly recommended this dealership. More

by NONERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 09, 2024

Got me in the next day, allowed me to have my vechile towed to them, fixed one of my many problems, Awesome Help and Jessr the Mechanic as well More

by SConner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
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Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 07, 2024

Great job by their team. Told me what needed serviced, and completed the work when promised. More

by psmith21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
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Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 07, 2024

Jordan was great to work with. He told me step by step what was needed and helped get truck fixed right and in a timely manner More

by lilbrent0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Report | Print
Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5-star please let us know!

December 05, 2024

I had a wonderful experience at Academy! Everyone was very friendly and helpful. They made the process as quick and easy as possible. I would highly recommend this dealership to anyone. It i More

by Mikayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Gomez
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Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 05, 2024

like the way they treated me and my wife have no questions about my new Hornet More

by floorman1739
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 04, 2024

This dealership is worth the drive for service. I have never had a bad experience with oil changes or any service at Academy. I am always up to date with progress or any issues that they find. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Academy CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 03, 2024

All the staff I interacted with were friendly, honest and fair. What more can you ask for? More

by JeepJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
Report | Print
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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