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Academy CDJR

Tipton, IN

Overview
Employees
Reviews
Vehicles
4.6
670 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 670 reviews

March 25, 2025

Incompetent service once again, brought 2025 Ram in for electrical issue, needed a battery change. Can't even change a battery, bolt left sitting on the grill and the bracket to secure the battery missin More

by Jonathan G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
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Apr 03, 2025 -

Academy CDJR responded

I'm truly sorry to hear about the issues you've experienced with your service, Jonathan. It’s completely unacceptable that your vehicle wasn't properly serviced, and we understand your frustration. Please reach out to us directly so we can address the situation, ensure the necessary corrections are made, and get everything properly secured. We value your feedback and are committed to providing you with the level of service you expect and deserve. Matt Murphy, Service Manager matthew.murphy@drivechariot.com

March 24, 2025

Jason Nelson and Jordan Russel (Hossea) were very helpful in our decision. To purchase a 2021 Jeep Renagade. More

by Grammy011d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
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Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Jason Nelson and Jordan Russel were helpful in guiding you through your decision to purchase a 2021 Jeep Renegade. It’s always our goal to make the car-buying process as smooth as possible, and it’s great to know they were able to assist you. We hope you enjoy your new Jeep, and we look forward to serving you again in the future!

March 24, 2025

Service work was fine. Did not appreciate service advisor baiting and switching me into a three service oil lube and filter package when I told him I wanted only the one se More

by barbaramoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
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Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and I sincerely apologize for the situation you described. It’s definitely not our intention to make you feel misled or pressured into additional services. We just like to offer our customers the best deal. Your satisfaction is important to us, and we want to ensure you feel confident and comfortable with every service you receive. If you’d like to discuss this further, please don’t hesitate to reach out. Matt Murphy, Service Manager matthew.murphy@drivechariot.com

March 24, 2025

Always great service Client sutting area needs attention Coffee station was empty and in need of supplies Salesperson helped get it in shape More

by sylsells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy, Jordan Russell, Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We're thrilled to hear that you consistently receive great service from us. We also appreciate you bringing up the condition of the client seating area and the coffee station. We're glad that our salesperson was able to help, but we’ll make sure to improve our upkeep in those areas moving forward. Your comfort is important to us, and we want to provide a great experience in every aspect. We look forward to assisting you again!

Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We're thrilled to hear that you consistently receive great service from us. We also appreciate you bringing up the condition of the client seating area and the coffee station. We're glad that our salesperson was able to help, but we’ll make sure to improve our upkeep in those areas moving forward. Your comfort is important to us, and we want to provide a great experience in every aspect. We look forward to assisting you again!

March 24, 2025

There was a little bit of a delay on the dealership getting back to me with the diagnosis bit when they did I was very pleased with the results. More

by April1paula57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell, Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We apologize for the delay in getting back to you, but we're so glad to hear that once we provided the diagnosis, you were pleased with the results. We truly appreciate your patience and understanding, and we’ll continue working to improve our response times. We look forward to assisting you again in the future!

March 24, 2025

The employees are friendly and responsive to the customer’s needs. Our sales rep, JP, always checks on us when we are there. More

by susieandmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell, Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your positive experience! We’re so glad to hear that our team has been friendly and responsive to your needs. It’s great to know that JP has been attentive and consistently checking in with you—he truly values your satisfaction. We appreciate your continued trust in us and look forward to assisting you again soon!

March 24, 2025

We have always had excellent service and experience at the dealership. Recommend to everyone looking for an automobile! More

by k.s.johnson8357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy, Jordan Russell, Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your continued support and kind words! We're thrilled to hear that you've had excellent service and experiences with us. Your recommendation means a lot, and we truly appreciate you spreading the word. We look forward to helping you and others in the future with any automobile needs!

March 23, 2025

Every time I visit this dealership I am greeted on a way that makes me feel valued. More

by Bill Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy, Jordan Russell, Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We're so happy to hear that every visit leaves you feeling valued and appreciated. Providing excellent customer service is a top priority for us, and it's great to know we’ve been able to consistently deliver that experience for you. We look forward to welcoming you back soon!

March 22, 2025

Had an odd memo on the dash said see dealer so I did and they were able to figure it out and got it fixed within a couple of days. More

by benyorkcabinets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell, Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re glad to hear that our team was able to quickly diagnose and fix the issue with your vehicle. It’s always our goal to resolve concerns as efficiently as possible, and we’re happy we could get it taken care of for you. If you need anything else, don’t hesitate to reach out!

March 22, 2025

This service department has helped me each time I have needed it with my jeep asap and I really appreciate that. More

by Jeremy.sizelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy, Jordan Russell, Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that our service department has been there for you whenever you needed help with your Jeep. Providing quick and reliable service is important to us, and we truly appreciate your trust. We’re always here for you whenever you need us again!

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