Academy CDJR

Nothing but great communication when my 2024 Jeep was being serviced. Will be a lifetime customer! Looking forward to purchasing my next Jeep with Academy. being serviced. Will be a lifetime customer! Looking forward to purchasing my next Jeep with Academy. More

Once again Jordan has done exceptionally well in his duties and he has always shown respect buy making his way out to the Lobby/waiting area to give updates to Customers duties and he has always shown respect buy making his way out to the Lobby/waiting area to give updates to Customers More

Very polite, caring, attentive, and answered all questions. We left wanting to share our great experience. questions. We left wanting to share our great experience. More

I have always experienced excellent, timely, and detailed service. The staff is always welcoming and friendly! service. The staff is always welcoming and friendly! More

Very impressed with the professionalism, and knowledge of Jordan. He was willing to explain features I was unsure of at my first oil change. Jordan was friendly and helpful when I got to the dealership, he l Jordan. He was willing to explain features I was unsure of at my first oil change. Jordan was friendly and helpful when I got to the dealership, he let me know of the timing of my appointment and kept me informed while I waited for my vehicle to be completed. 👍🏻 The dealership was clean and comfortable as I stayed for my service to be completed. I was able to log on to the WiFi and work remotely. Keep up the great work. I have recommended Chariot Academy to friends and family. More

Jordan was friendly and welcoming. He made me feel at home. I had a very pleasant experience while at the dealership. He made me feel at home. I had a very pleasant experience while at the dealership. More

Jordan is very intentional when it comes to customer service. He has gone above and beyond to ensure that our service needs are met. We have often said that we will continue to buy vehicles from Academy service. He has gone above and beyond to ensure that our service needs are met. We have often said that we will continue to buy vehicles from Academy Jeep of Tipton because quality of care. You’re not just a number, you’re like family! More

Friendly, professional, welcoming. I am regretting this survey. It holds me to a fifteen word minimum. Nit happy about this part of the program. Minus 5 stars for the survey. Everythi I am regretting this survey. It holds me to a fifteen word minimum. Nit happy about this part of the program. Minus 5 stars for the survey. Everything else was acceptable More

Amazing group of people would recommend them to anyone who wants to buy a vehicle who wants to buy a vehicle More

I’ll give them another chance to gain my business but my initial impression is not great. Had an appointment at 9:45 to inspect my 2022 Wagoneer for a recall event. I arrived at 9:40 and checked in with the initial impression is not great. Had an appointment at 9:45 to inspect my 2022 Wagoneer for a recall event. I arrived at 9:40 and checked in with the service advisor through the text message from Academy. My vehicle wasn’t looked at until 10:45 and was back out of the bay at 11:00. Was finally told my vehicle passed inspection around 11:15. I just feel like that was a long time to wait when I had an appointment at 9:45 and the inspection process was a 15-minute job. Why make an appointment? I do have to say the few seconds Jordan spoke to me were pleasant but better communication could have made my experience completely different. More