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Academy CDJR

Tipton, IN

4.6
670 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 670 reviews

March 03, 2025

I brought my vehicle in for warranty work, Jordan Russell was very professional. Jordan Russell was transparent about the work that needed to be done. More

by lori.lecheler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
Mar 07, 2025 -

Academy CDJR responded

Thank you for your feedback! We're glad to hear that Jordan Russell provided professional and transparent service during your warranty work. We appreciate you choosing us and look forward to assisting you again in the future!

February 28, 2025

Everyone was friendly and easy to deal with. Drop off was quick and areas were clean and orderly. More

by qualentkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Feb 28, 2025 -

Academy CDJR responded

Thank you for the great feedback! We’re thrilled to hear that you had a smooth and friendly experience with us. Our team takes pride in making the process as easy as possible, and we’re glad you noticed how clean and organized our facilities are. We look forward to assisting you again in the future!

February 28, 2025

Great sales staff and service department is extremely knowledgeable! They took very good care of my questions and needs. More

by jataylo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marques Holmes , Adam Arredondo
Feb 28, 2025 -

Academy CDJR responded

Thank you so much for the kind words! We're thrilled to hear that our sales team and service department were able to meet your needs and provide you with great care. We take pride in offering knowledgeable service and making sure all your questions are answered. We truly appreciate your feedback and look forward to helping you again in the future!

February 27, 2025

His personality and actions far exceed The expectations of a service manager and represents the dealership as it should be. More

by dawnmoyler and Jim Heflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Arredondo, Jordan Russell, Jordan Amburgey
Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Adam went above and beyond to exceed your expectations. We truly value his dedication and the positive impact he has on our dealership. Your feedback means a lot, and we’re proud to have such a great team representing us. We look forward to serving you again soon!

February 27, 2025

The service was great and the new service manager helped Me out with a problem I've had for a year More

by whitesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Feb 28, 2025 -

Academy CDJR responded

Thank you for your wonderful feedback! We're so glad to hear that the service was great and that our service manager was able to help resolve a problem you've been dealing with for a year. We always strive to provide exceptional service, and it's great to know we were able to make a difference. If you ever need anything else, don't hesitate to reach out!

February 27, 2025

Jordan was awesome to work with. The technician was thorough. I felt like I was given all the pertinent information and was stress-free. More

by tsmartin37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
Feb 28, 2025 -

Academy CDJR responded

Thank you for your fantastic feedback! We're so happy to hear that Jordan was able to assist you and that our technician was thorough in their work. We believe in providing clear and helpful information to make the experience as stress-free as possible, and it’s great to know we succeeded. We truly appreciate your trust and look forward to helping you again in the future!

February 26, 2025

I have always had a good experience when visiting Academy. Their staff is very pleasant to work with. More

by shelly.colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison, Jordan Amburgey
Feb 28, 2025 -

Academy CDJR responded

Thank you for your continued trust in us! We're so happy to hear that you've always had a positive experience at Academy. Our team strives to create a welcoming and pleasant environment, and it's wonderful to know that it's making a difference. We look forward to seeing you again soon!

February 26, 2025

Jordan took the time to ensure my experience was exceptional. I will continue to use academy because of him. More

by chad.huff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
Feb 28, 2025 -

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that Jordan made your experience exceptional. He truly goes above and beyond for our customers, and we’re so glad to know that he made a lasting impression. We appreciate your loyalty and look forward to continuing to serve you at Academy!

February 26, 2025

Didn’t fix the issue the first time, but I do think they tried to fix it the least expensive way first. Though it didn’t work, I brought it back in and they ordered the part it needed and was fixed the nex More

by bwitherow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy, Jordan Russell, Jordan Amburgey
Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we truly appreciate your understanding. While we're sorry that the initial fix didn't resolve the issue, we're glad to hear that we were able to find a solution and get it fully taken care of quickly. We always aim to provide the best service possible while considering cost-effectiveness, and we appreciate your patience throughout the process. If you ever need anything else, we’re here to help!

February 26, 2025

First experience was a good one. Got my issue diagnosed, parts ordered, and then fixed the next day. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're glad to hear that your first visit with us went smoothly and that we were able to diagnose and fix your issue quickly. We always strive for efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future!

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