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Academy CDJR

Tipton, IN

Overview
Employees
Reviews
Vehicles
4.5
389 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 389 reviews

March 27, 2025

The people are nice, they know their business. But they are more reactive than proactive; we had to initiate most planning, communications etc. In the end, they tried hard to satisfy us as the cu More

by dmelcherin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fields
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your honest feedback! We’re glad to hear that our team was knowledgeable and tried hard to meet your needs. We truly value your input and will take it to heart in order to improve our proactive communication and planning moving forward. Your satisfaction is important to us, and we appreciate you giving us the opportunity to serve you. We hope to exceed your expectations next time!

March 27, 2025

The employees at this dealership have great customer service skills and they are very friendly. More

by nbrigham28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear that our team made such a positive impression with their customer service and friendliness. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future!

March 27, 2025

nice and clean dealership and the staff is very friendly and they try to give you the best experience More

by cynthialou13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience at our dealership. We take pride in maintaining a clean environment and providing friendly, helpful service. It’s great to know that our team made your visit a memorable one. We look forward to welcoming you back soon!

March 27, 2025

Service was as discussed. Updates were provided during the wait. Waiting was very, very clean. More

by schandler1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re happy to hear that the service was exactly as discussed and that you received timely updates during your wait. We also take pride in maintaining a clean and comfortable waiting area, so we’re glad that stood out to you. We look forward to serving you again in the future!

March 26, 2025

The people were easy to work with. Very kind and professional. Understood my needs and took good care of me. More

by qshepherd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that our team was easy to work with, kind, and professional. We always strive to understand our customers' needs and provide the best care possible, so it’s wonderful to know we succeeded. We appreciate you choosing us and look forward to helping you again in the future!

March 25, 2025

Incompetent service once again, brought 2025 Ram in for electrical issue, needed a battery change. Can't even change a battery, bolt left sitting on the grill and the bracket to secure the battery missin More

by Jonathan G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

I'm truly sorry to hear about the issues you've experienced with your service, Jonathan. It’s completely unacceptable that your vehicle wasn't properly serviced, and we understand your frustration. Please reach out to us directly so we can address the situation, ensure the necessary corrections are made, and get everything properly secured. We value your feedback and are committed to providing you with the level of service you expect and deserve. Matt Murphy, Service Manager matthew.murphy@drivechariot.com

March 25, 2025

Horrible experience all the way around. ABSOLUTELY HATE the fact that I’ve gotten involved with them and am stuck giving them my money for the next 3 1/2 years. Communication has sucked, num More

by roblmc411
Workmanship
Recommend Dealer
No
Employees Worked With
Adam Arredondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

Hello, I know our sales manager, Daniella, already spoke with you regarding your experience with us. It seems like you have her number now, so please message her with any comments or concerns and she will be sure to get the situation taken care of. We apologize for your experience with us, but hope that we can make it up to you.

March 25, 2025

Overall the experience was good and would return again or recommend to others, if asked More

by DAWNSCHWARZKOPF39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis "Q" Singleton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We're happy to hear that your experience was overall positive. It means a lot to us that you would recommend us to others. We look forward to welcoming you back whenever you need us, and we appreciate your trust and support!

March 24, 2025

We have always had excellent service and experience at the dealership. Recommend to everyone looking for an automobile! More

by k.s.johnson8357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your continued support and kind words! We're thrilled to hear that you've had excellent service and experiences with us. Your recommendation means a lot, and we truly appreciate you spreading the word. We look forward to helping you and others in the future with any automobile needs!

March 24, 2025

The employees are friendly and responsive to the customer’s needs. Our sales rep, JP, always checks on us when we are there. More

by susieandmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your positive experience! We’re so glad to hear that our team has been friendly and responsive to your needs. It’s great to know that JP has been attentive and consistently checking in with you—he truly values your satisfaction. We appreciate your continued trust in us and look forward to assisting you again soon!

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