Academy CDJR

While my vehicle was in for routine maintenance, they called me to inform me of a leaking water pump that needed to be replaced, said it would cost an additional $600. I have a warranty, I asked if this called me to inform me of a leaking water pump that needed to be replaced, said it would cost an additional $600. I have a warranty, I asked if this is covered under that, the response was “it might be, but I don’t know if I’d be able to get a hold of them today.” Why on earth would I pay for something that is covered under warranty. It is covered under warranty, which the dealer confirmed, so I agreed with replacing the water pump. When I got the car home, the coolant reservoir was empty, and there was coolant all over the engine bay. I refilled the coolant, and it looks as if it is leaking out of the water pump. Did you replace the water pump? What did you actually do? What service did you actually perform? I will never take my vehicle here again. The advisors are lazy, the work is sloppy, and I question if the maintenance was even performed. More

Everyone was just dog gone nice they were all just friendly and the price was good thanks friendly and the price was good thanks More

Great, quick service. Everyone was very nice and helpful. It made my service seamless. Will definitely be going back. Everyone was very nice and helpful. It made my service seamless. Will definitely be going back. More

The entire service and sales team were fantastic! All of them made our visit enjoyable. We drive from Fishers to see them. They all are nothing but rock stars! Do yourself a favor and go see them. All of them made our visit enjoyable. We drive from Fishers to see them. They all are nothing but rock stars! Do yourself a favor and go see them. More

Jordan is always looking out for the Customers and if something isn’t right he will to his best to make it right something isn’t right he will to his best to make it right More

Other places I have went for an oil change they sweep it out and there’s a mat on the floor paper mat on the floor and a printed sticker in the window instead of handwritten out and there’s a mat on the floor paper mat on the floor and a printed sticker in the window instead of handwritten More

My Ram was in for a oil change and I was told 1 hour and it was done in one hour! it was done in one hour! More

This dealership takes pride in what they do and serves you with excellence. They don’t try to swindle you into buying extra warranty’s or unnecessary things you don’t really need anyway. My salesman Q too you with excellence. They don’t try to swindle you into buying extra warranty’s or unnecessary things you don’t really need anyway. My salesman Q took it upon himself to make sure my oil had been changed and had my car detail cleaned and gave me an extra freshener. The General Manager came out to thank me personally. I could go on and on about this dealership and trust me I’ve visited many and purchased numerous cars but Academy won me as a lifetime customer. I will not be buying anymore cars from anyone but them. See for yourself. Not to mention the perks you get like as long as you’re paying for the car they fix it…Sirus included for some time and Triple A is included...now that is fantastic and I’ve not seen that anywhere else. Thanks again guys…you earned my loyalty as a lifelong customer. More

Jordan is extremely personable and offers top-notch service and care. The dealership is clean and comfortable, providing a pleasant environment to wait while my car is being serviced. service and care. The dealership is clean and comfortable, providing a pleasant environment to wait while my car is being serviced. More

He made the experience at the dealership very good. It was a pleasure to work. It was a pleasure to work. More