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Access Ford of Corpus Christi

Corpus Christi, TX

4.6
2,447 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,447 reviews

January 11, 2022

Haven’t paid off my trade-in yet and it’s been over a month have bubbles in the tent that haven’t been addressed More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devina Rodriguez
Jan 28, 2022 -

Access Ford of Corpus Christi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

January 11, 2022

Completed warranty repair as scheduled, kept us informed and the work was quality to our satisfaction More

by FREDDIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not, listed
Jan 11, 2022 -

Access Ford of Corpus Christi responded

Fred, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

January 11, 2022

Took truck in for hub actuator took while to get parts. Once truck was picked up the next day started having the same grinding noise. Took it back to the dealership they had it for two weeks and could not More

by Soccer10
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry
Jan 28, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Barry Beard Service Manager AccessFord.com 361-698-3400

November 16, 2021

Very poor customer service . With no follow up and tried to rip me off still no follow up More

by JAVAJOEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Barry Beard Service Manager AccessFord.com 361-698-3400

November 14, 2021

They didn't pressure you, rush you to buy. Explained everything making sure you understood. More

by JPADRON2060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Martinez
Nov 15, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

November 05, 2021

I want to thank Kimberly Kendall in the parts department for always being so nice and helpful. She went above and beyond to help with a problem. Truly awesome service! More

by GIMMIECHILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Kendall
Nov 06, 2021 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

November 02, 2021

Always great service at Lincoln, ford access. From the time I walk in till I chk out. More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Garza
Nov 02, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

November 02, 2021

Made an appointment 2 weeks in advance to have my car looked at because that was the next available time they had. Dropped it off and then they didn't even look at it until the next day! Repeated some More

by SSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lily
October 21, 2021

One is the only reason we really go back for service there. If he leaves will have to look somewhere else. He goes in Bath and beyond to look for anything we may need rebates we may have missed again ju More

by Tribecastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Oct 24, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

October 19, 2021

Customer service is nice and prompt, I got my vehicle in and out in 1.5 hours without an appointment for an oil change. Facility is clean and accommodating. More

by DTTTHOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

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