Access Ford of Corpus Christi

Worst dealship I have ever encountered. Made a deal with with a salesman to buy a car. We bought the car. The deal was for a negotiated price and 3 years of Sync Turn by Turn directions prom Made a deal with with a salesman to buy a car. We bought the car. The deal was for a negotiated price and 3 years of Sync Turn by Turn directions promised by the salesman. We were told on several occasions after the purchase that it was paid for and activated. It has been a month and we do not have it. We feel now that we were lied to to get us to buy that car. Also, don't count on the General Manager, the Sales Manager, or the Assistant Sales managers to return any of your calls to get the matter resolved. I left each of them a recorded message stating the problems and concerns. Not one of them returned those calls. I was also promised a set of rubber floor mats that I never got either. A formal complaint has been given to Ford Customer Service Escalations Team. By the way, they are not going to stand by it either. Perhaps I should also contact the BBB. Guess what, we found out today that our salesman no longer has a job there? How convienient for them! More

Best car buying experience I've ever had! I went in not sure due to being upside down in the car I had. I am a chevy person and didn't think that I would own a ford. Devon helped us get a new I went in not sure due to being upside down in the car I had. I am a chevy person and didn't think that I would own a ford. Devon helped us get a new car with cheaper payments after chevy said there was nothing they could do! I will recommend this dealer to anyone who feels trapped in a car that isn't worth what you owe. Thank you again Marine! More

Awesome! Very satisfying! Very fast! Very nice! Will send everyone I can to buy from there. I bought and picked up within hours. Loved the dealer! Very satisfying! Very fast! Very nice! Will send everyone I can to buy from there. I bought and picked up within hours. Loved the dealer! More

2016 Fusion Titanium Rick Ralph was my Salesman, I knew what I wanted, and he did everything he could to help achieve my goal! No pressure to do anything else, his goal wa Rick Ralph was my Salesman, I knew what I wanted, and he did everything he could to help achieve my goal! No pressure to do anything else, his goal was to make me happy, and he accomplished it, I LOVE MY NEW CAR!!! More

Easy no pressure sales I downsized from a F150 to a used 2015 Focus. The salesman, Fabian, was very helpful and knowledgeable about both the vehicle I bought and other vehic I downsized from a F150 to a used 2015 Focus. The salesman, Fabian, was very helpful and knowledgeable about both the vehicle I bought and other vehicles on the lot. He was very patient and helpful as I made my decision and did not try to pressure into buying. More

F-150 Juan Buentello - help me with my problem with my pick-up plus treated me right on the repairs. With help and service I'll be back when needed Juan Buentello - help me with my problem with my pick-up plus treated me right on the repairs. With help and service I'll be back when needed More

I have always had great service at Access Ford. I bought a Lincoln Navigator in 2006, in SA. Juan, in your service dept. always takes care of my car and made sure I had a ride home. He always call I bought a Lincoln Navigator in 2006, in SA. Juan, in your service dept. always takes care of my car and made sure I had a ride home. He always called right away to let me know what was wrong, how long it would take to fix, and how much it would cost. We bought a 2010 Ford Escape at Access. Recently, we bought a 2015 Ford Taurus at Access. We will never purchase our cars any where else. Our salesman was great. BUT, the real reason we will always go to Access for purchases and repairs is because of your service dept. and JUAN. More

Service I have used the Access Ford service dept since I bought my Ford Edge in 2011. Their friendliness and prompt service keeps me coming back. I have used the Access Ford service dept since I bought my Ford Edge in 2011. Their friendliness and prompt service keeps me coming back. More

Working under stress. Even though the place is getting a facelift, they still make it work. I think it will be a lot better when they get finished with the new facelift . Even though the place is getting a facelift, they still make it work. I think it will be a lot better when they get finished with the new facelift . More

Under construction! The dealership is under construction and in a little bit of disarray. But the employees are looking forward to the new and improved dealership for us, The dealership is under construction and in a little bit of disarray. But the employees are looking forward to the new and improved dealership for us, the customer. They are really making the effort to make it as easy as they can on the customer for the unconvince of the construction. More