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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.6
2,497 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial ...
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,497 reviews

November 29, 2023

Mobile Service Advisor Bel was very knowledge, respectful, had a great attitude. She took care of all my service needs and had all the answers to my questions and concerns. I would highly recommen More

by AG032328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service Advisor-Bel
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Nov 30, 2023 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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November 27, 2023

I like the way they treated us, I would recommend my friends to go and buy a vehicle from you guys, thank you More

by Juan V. Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Boyd
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

Juan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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November 27, 2023

Kept us informed on repairs and when parts would arrive. We have used Access Ford for many years and will continue to do so. More

by MBCLUISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

We're glad to know that you've had positive experiences with us at Access Ford of Corpus Christi over the years. We appreciate your loyalty and look forward to continuing our service for all your future needs!

November 27, 2023

Great service the Advisor was professional and kept me updated was able to answer all my questions More

by ARTHUR.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

Arthur, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 26, 2023

I waited a long time for a part for a recall. When I called to check on it, I think her name was Melanie got back with me the next day and had the tech come out to my work and change out the part More

by SAXYDONNA
Recommend Dealer
Yes
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

Donna, Thank you for your business and this review. We're happy to hear Melanie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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November 25, 2023

I initially went in for an oil change then I brought up to the rep about my recalls I had on file. She was prompt on scheduling the same day and getting my 2 recalls fixed. Very quick & satisfying! More

by FRANK.PENA4
Recommend Dealer
Yes
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

Frank, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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November 24, 2023

Miss. Bell was so helpful and communicated very efficiently and well, service was completely in a timely manner. More

by JAELYNNGARZA95
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel
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Nov 24, 2023 -

Access Ford of Corpus Christi responded

Jaelynn, Thank you so much for your excellent review! We are so glad that Bel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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Nov 27, 2023 -

Access Ford of Corpus Christi responded

Jaelynn, we're delighted to know that Miss. Bell provided efficient and timely service at Access Ford of Corpus Christi! Thanks for the positive feedback.

November 24, 2023

Have enjoyed the service from access ford for around 20 years now X four f150 trucks purchased here My service advisor Juan B always takes excellent care of my truck & me Many Kind Thanks More

by RICHARD.LUDWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe is great
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan, Noe, and Adam met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi!, Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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November 23, 2023

Jordan was awesome and did a great job. The young man knew what he was doing. Very attentive to my vehicle needs. More

by GLORIALERMA543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 24, 2023 -

Access Ford of Corpus Christi responded

Gloria, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 22, 2023

Bel didn’t give me a call back I had to continue to call and she was never “ at her desk” which is hard to believe. I continued to call and finally got ahold of someone and they grabbed her to talk with me More

by Kpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel
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Nov 27, 2023 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. JR Velasco General Manager rvelasco@lithia.com

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