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Access Ford of Corpus Christi

Corpus Christi, TX

4.6
2,449 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,449 reviews

March 04, 2023

Their response was quick and an easy transition from one car to another. Love the customer service ; very prompt and informative. More

by LULUNLOU2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

March 02, 2023

Drop truck off at 7am was not ready untill 430 for simple stuff to do More

by JAMES.LEVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department name notlisted d
Mar 03, 2023 -

Access Ford of Corpus Christi responded

Hello James, Thank you for bringing this to my attention. Our goal is to provide customers with a quick and efficient experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for providing this feedback, James, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. JR Velasco General Manager rvelasco@lithia.com

March 02, 2023

While I was happy with the way that the service manager Adam), and the manager from the collision center (Juan) got together to try to resolve my issue with my door hanging (on my few month old Lincoln Nau More

by Oscar R.
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam from Service; Juan from the collision center.
Mar 03, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for providing this feedback, Oscar, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. JR Velasco General Manager rvelasco@lithia.com

Mar 04, 2023 -

Oscar R. responded

Thank you, Ruben, for the reply. I will contact you next week. Oscar

March 01, 2023

Great service! Sometimes a long wait with no loaner vehicles available. I live 20 miles away and am very busy. But all things aside, best service I can get. More

by JAMES.DOYLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Access Ford of Corpus Christi!

March 01, 2023

Miranda was professionals and courteous. She also went above and beyond to make sure I had a courtesy ride home due to the long wait More

by JSCHEFFER4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Mar 02, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Access Ford of Corpus Christi!

March 01, 2023

This is the third vehicle I have purchased at this dealership. The sales representative and service department are exceptional, thank you Access Ford for making my purchases a great experience. I woul More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Gonzalez III
Mar 02, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again down the road!

March 01, 2023

Staff are very nice. Service took longer than expected. Main problem using waiting area is the loud TV that nobody was watching, including me, and no way to turn the m More

by Dryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the rating! We appreciate your patience in working with us! We hope to earn your business again down the road!

March 01, 2023

Juan is the best. Always a pleasure to work with. Everyone there is very friendly nd helpful. More

by Ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a helpful experience! We hope to see you again here at Access Ford of Corpus Christi!

February 26, 2023

I always receive fast, friendly customer service at Access Ford. My vehicle is in good hands here and I can count of the technician to complete all service properly and to inform me of any concerns. More

by CONNIE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review! We are glad your time with us was a fast and friendly experience! We hope to see you again here at Access Ford of Corpus Christi!

February 23, 2023

I said please check all fluids But my wiper fluids was not addressed- on 0 More

by MMESA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerWe're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. JR Velasco General Manager rvelasco@lithia.com

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