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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,768 Reviews
Call Service Center (361) 792-2819

1,768 Reviews of Access Ford of Corpus Christi - Service Center

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April 30, 2025

He was informative, prompt, and efficient. Aside from that, he was friendly and eager to please. More

by vevacast
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Young
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April 26, 2025

Had an issue with my truck purchased from a different dealer, they took care of it with no issues under warranty! More

by GGarza98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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Apr 28, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that Access Ford of Corpus Christi was able to assist you with your truck issue under warranty. Thanks for sharing your experience!

April 26, 2025

Service provider didn't care one bit about my problems with a NEW truck with 5k miles. Blown engine at 5k miles. No remorse or empathy. No metal or support in anyway. I was just another number at this dea More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. I'm very sorry to hear about the challenges you’ve faced and the frustration it has caused. This is certainly not the level of service we aim to provide. I would appreciate the opportunity to speak with you directly and see if there’s anything we can do to address your concerns. Please feel free to reach out to me at adamrodriguez@lithia.com. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 24, 2025

Service was great, all my questions were answered in a timely manner and kept me informed on any updates More

by ESTRADA0505
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Person
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda and Marisabel
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Apr 24, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided you with timely and informative service. Thank you for sharing your experience, and we're here if you need anything else!

April 23, 2025

I like to go to access ford in callallen they always give good customer service. More

by CINDYLOU3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Access Ford of Corpus Christi responded

Thank you for the kind words! We're so glad to hear that you consistently receive great customer service at Access Ford of Corpus Christi. We appreciate your loyalty and look forward to seeing you again soon!

April 23, 2025

Shawn was honest and to the point. He was very helpful and polite. He's awesome. More

by Mcab2000
Recommend Dealer
Yes
Employees Worked With
Shawn
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Apr 24, 2025 -

Access Ford of Corpus Christi responded

Thank you for the positive review! We're glad to hear that Shawn provided you with honest, helpful, and polite service at Access Ford of Corpus Christi. We truly appreciate your feedback and look forward to serving you again!

April 19, 2025

Bel was very nice and her customer service was excellent; best I’ve had from any dealership. Y’all need to keep her around!! Thomas was a very respectful young man and got the oil changes done quickly. He More

by Brian Heyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel five stars, Thomas five stars
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Apr 21, 2025 -

Access Ford of Corpus Christi responded

Brian, we're delighted to hear that Bel and Thomas provided you with excellent service at Access Ford of Corpus Christi. Your kind words mean a lot to us, and we'll be sure to share them with the team!

April 17, 2025

Thank you for keeping me posted about the recall on my vehicle and getting it done More

by MUSTANG2227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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Apr 17, 2025 -

Access Ford of Corpus Christi responded

Thank you for your 5-star review! We're glad to hear that we were able to keep you informed and take care of your vehicle's recall. We look forward to serving you again at Access Ford of Corpus Christi!

April 16, 2025

Access Ford performed a Ford recall service on my truck. The first time I drove the truck I had the first error code my truck has ever shown. So within 10 miles after service, it was time to replace a part More

by sam.wallace0866
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Not listed
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Apr 17, 2025 -

Access Ford of Corpus Christi responded

Sam, thank you for sharing your feedback. I regret to hear about the issue you encountered shortly after your service appointment. We want to ensure that all concerns are properly addressed, and I’d appreciate the opportunity to discuss this further with you. Please feel free to reach out to me directly so we can work towards a resolution. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 16, 2025

Good experience and fast oil change Good experience and fast oil change. Good customer service and had someone out the same day I called to set appointment. More

by Candie0913
Recommend Dealer
Yes
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Apr 16, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear about your positive experience with our team at Access Ford of Corpus Christi! It's great that we could provide fast service and accommodate your schedule. Thank you for choosing us, and we look forward to serving you again!

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