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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,795 Reviews

1,795 Reviews of Access Ford of Corpus Christi - Service Center

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June 10, 2025

Adam was my sales representative and he was awesome. Multi tasking but working hard. He was easy to work with. More

by LASHONDACORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 10, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that Adam provided you with an awesome experience at Access Ford of Corpus Christi. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

June 07, 2025

Marisol and maintenance staff were verry attentive and helpful we appreciated how we were treated. More

by AREOCT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : marisol
Jun 09, 2025 -

Access Ford of Corpus Christi responded

Thank you so much! We're glad to hear Marisol and the maintenance staff at Access Ford of Corpus Christi took great care of you. We appreciate your feedback and look forward to serving you again!

June 04, 2025

Great to do business with Very good staff very considerate of my needs Good night More

by geg
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Young
Jun 04, 2025 -

Access Ford of Corpus Christi responded

Thank you for the positive feedback! We’re glad to hear you had a great experience with our team. We appreciate your business and look forward to serving you again.

June 03, 2025

Dealership is excellent. We have bought at least three new vehicles. We’ve never had any problems. The best thing I like is they have an excellent workshop. They all work tog More

by YGUERRERO361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience with Access Ford of Corpus Christi! We're delighted to hear that our team and workshop have consistently met your expectations. We look forward to serving you again in the future!

June 02, 2025

I I personally did not bring my vehicle in. My husband did and he said all went well and everyone very accommodating More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Saun
Jun 02, 2025 -

Access Ford of Corpus Christi responded

Kathy, we're glad to hear your husband had a positive experience with us at Access Ford of Corpus Christi! Thank you for sharing this feedback.

May 30, 2025

Very upfront. Courteous, professional, and personal. Especially salesman, Ray Ortiz. Will definitely recommend to others More

by ALBERTGARCES1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ortiz was very courteous professional and caring. Will definitely recommend dealership to friends
Jun 02, 2025 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! We're delighted to hear that Ray and our team at Access Ford of Corpus Christi provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

May 30, 2025

They have done a great job. Ford on the other hand has not provided all parts for all recalls More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell Gonzalez was amazing
Jun 02, 2025 -

Access Ford of Corpus Christi responded

Thank you for your 5-star review of Access Ford of Corpus Christi! We're glad to hear our team has done a great job, and we appreciate your patience as we work through recall part availability from Ford.

May 28, 2025

I took my Ford F 250 in for an AC issue, it is not cooling the way it's supposed to be. The air from the AC is coming out cool but not cold as it should. There is also an issue with smelling everyth More

by HERRERA_2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian
May 29, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I’m sorry to hear that you’re still experiencing issues with your AC after your recent visit. That’s certainly not the experience we aim to provide, and I understand your frustration with the outcome. I’d like the opportunity to make this right and personally ensure a more thorough review of your vehicle. Please reach out to me directly at adamrodriguez@lithia.com so we can schedule a follow-up and address your concerns properly. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 27, 2025

Went in for a tire balance, hours later was told that I couldn’t get it done because the mechanic suggested I get new tires and an alignment. I was told by Maribel that my tires were over 5 yrs old..my car More

by Hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maribel Gonzalez
May 29, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I’m sorry to hear about the confusion and frustration regarding your recent service visit. We always aim to provide clear, consistent information and I regret that your experience didn’t reflect that. Tire age and tread depth are important for safety, and while our technician’s recommendation was made with that in mind, I understand your concerns about the inconsistency compared to your prior visit. I’d like to personally review your visit and ensure all of your questions are addressed. Please feel free to reach out to me directly at adamrodriguez@lithia.com — I’d appreciate the opportunity to discuss this with you further. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 26, 2025

It was quick and worry free. They had my car ready within a reasonable time More

by qholmes13
Recommend Dealer
Yes
May 27, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We’re pleased to hear your service experience at Access Ford of Corpus Christi was quick and hassle-free. We appreciate your business and look forward to helping you again in the future.

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