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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,768 Reviews

1,768 Reviews of Access Ford of Corpus Christi - Service Center

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February 25, 2021

It was my first big purchase as an adult. I excelled in my career, made more money and thought I was doing something really good and purchased a BRAND NEW 2016 FORD FOCUS WITH 16MILES ON IT! HUGE MISTAKE!! More

by AMY.CHRISTINA2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Ruben Martinez, Israel Nanez, Mike Andruzzi, Roy Richter, John Hawkins, Craig Beverley, Larry Cluff
Mar 15, 2021 -

Access Ford of Corpus Christi responded

Amy, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. We hope a one on one conversation can help make this situation. better for you. David Byrne Service Manager AccessFord.com 361-265-FORD

February 25, 2021

I always get good service on my oil changes and checking on my tires,wipers, filters as well. When I leave the shop I know my car has been taken care of and it makes me happy to know that my car is safe on More

by DMCBRIDE_24
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth
Feb 26, 2021 -

Access Ford of Corpus Christi responded

Thank you for the 5 star review of our service department. We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 25, 2021

This service center is AWESOME. Always willing to work with me, since I live in rockport Texas. I am always willing to make the drive. I always have questions and always answered. Keep up the good work More

by CRISTELAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Feb 26, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roy and the team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 24, 2021

I had my Transit T250 in for service and there are two safety messages on my vehicle. Nothing was said to me about safety issues. That’s why I’m giving it a three. Other then that the service was great. N More

by wm.spurgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cluff
Feb 24, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. We will share your comments with the service team and look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 24, 2021

Got oil changed in our new Ford ExpeditionDropped it off Got oil changed in our new Ford Expedition Dropped it off , they called when it was ready everything went smooth Will do it with Access again More

by BHCLJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 24, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 20, 2021

Even though we were under a freeze a water boil and a pandemic, the employees were smiling, very friendly and treated customers like we are family. More

by P.ROJAS3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Feb 20, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We appreciate you taking the time to leave us this fabulous, five-star review! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 19, 2021

Access Ford Lincoln has been one of the best car buying experiences so far in car buying history for me I appreciate everything Rick and Golden have done for me in helping me succeed with my purchase thank More

by JJ1061567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Golden five stars Rick five stars
Feb 19, 2021 -

Access Ford of Corpus Christi responded

Hi there! It's great to hear that Rick and Golden were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, so we're pleased we could offer a successful experience. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 16, 2021

Service was done quickly, however it took over 2 months and me calling 4 times to get them to order the part. I kept being told they would call me back and not once did they ever actually call me back. C More

by JONATHAN.WHITEHURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us, Jonathan! We appreciate you informing us about our communication issues, as we work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 12, 2021

I drive 30 minutes from Oso Bay to Access Ford for my service on my truck. I found that dealerships not in the middle of a larger town are more friendly and honest. Access Ford is an example. You guys ha More

by F150Mile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 12, 2021

Thankful that my car is picked up for maintenance and returned to me. Wish that the recall part toe link were available. I worry about this but understand that it is not available now. Please let me k More

by Joan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garza
Feb 12, 2021 -

Access Ford of Corpus Christi responded

Joan, thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. Hopefully we will be able to take care of the recall soon, we look forward to seeing you then! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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