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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,779 Reviews

1,779 Reviews of Access Ford of Corpus Christi - Service Center

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January 17, 2021

Juan in Access Ford's Service Department always takes care of me and my 2018 Mustang. The mechanics working behind the scenes return my car Ready To Go about another 5,000 miles! More

by HEATHERANDERSON1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Access Ford of Corpus Christi responded

Heather, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations when working on your 2018 Mustang! Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 16, 2021

Very professional and take care of your needs. They also check everything first then let you know what is needed to be done. The service department does a great job of excelling your vehicles needs. More

by KGOOLSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Juan delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 16, 2021

Best service department in town. Always take care of my vehicle needs in a professional manner. Recommend this service department above all others in the area More

by KEONI1954
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We love to hear "Best service department in town"! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 15, 2021

They always take care of me. When I needed my oil change I didn't have to wait long and they did my inspection too.Away better than Dodge dealership. More

by HORSE_LOVER_991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byrne
Jan 15, 2021 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! We appreciate you taking the time to leave us this awesome, five-star-review! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 13, 2021

Roy is always the best to me & always makes sure everything gets taken care of right the first time! Because of him, I trust Access Ford’s Service Department to handle my vehicle with care! More

by DELAFUENTEBRANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 13, 2021 -

Access Ford of Corpus Christi responded

We appreciate your business, Roy and our team look forward to serving you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 13, 2021

Courteous, Friendly, Knowledgeable. Juan is the reason I prefer Access Ford for service after the sale!! Always polite and helpful. Always keeps his word. Honest. More

by PABLO.MENDEZ52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Access Ford of Corpus Christi responded

Pablo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 12, 2021

The employee in the front was very helpful and they replaced all the recalled parts within a day of service. Very pleased with the all around experience. More

by JOHN198604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 12, 2021 -

Access Ford of Corpus Christi responded

Thanks, John, for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 11, 2021

Roy was very knowledgeable about my vehicle and extremely helpful. The technician was able to quickly troubleshoot, find the problem with my truck, and order the parts. Parts were received and installed the More

by BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Bill, Thank you for your very kind review. Roy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 11, 2021

I was told oil change was going to take 1 hour but it took 3 hours while we waited so sad I could have called a ride More

by OSCARROCHA1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Access Ford of Corpus Christi responded

Hi Oscar, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. David Byrne Service Manager AccessFord.com 361-265-FORD

January 10, 2021

Roy was a great person and I was pleased by his service. I would go back and see Roy for other work for my vehicle needs. Thank you Roy for your help. More

by JG353212
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter, John Hawkins, Larry Cluff
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review! We're happy to hear that Roy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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