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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,811 Reviews

1,811 Reviews of Access Ford of Corpus Christi - Service Center

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February 16, 2021

Service was done quickly, however it took over 2 months and me calling 4 times to get them to order the part. I kept being told they would call me back and not once did they ever actually call me back. C More

by JONATHAN.WHITEHURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us, Jonathan! We appreciate you informing us about our communication issues, as we work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 12, 2021

I drive 30 minutes from Oso Bay to Access Ford for my service on my truck. I found that dealerships not in the middle of a larger town are more friendly and honest. Access Ford is an example. You guys ha More

by F150Mile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 12, 2021

Thankful that my car is picked up for maintenance and returned to me. Wish that the recall part toe link were available. I worry about this but understand that it is not available now. Please let me k More

by Joan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garza
Feb 12, 2021 -

Access Ford of Corpus Christi responded

Joan, thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. Hopefully we will be able to take care of the recall soon, we look forward to seeing you then! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 12, 2021

Best experience at a dealership. No high Pressure. Colton explained all the features to us and then My husband and I were handed over to another specialist Billie helped us find my dream Bronco. It More

by IPARAMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billie , Colton Bausch
Feb 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review and kind words for Colton. We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 10, 2021

One of the best things about owning a Ford is knowing you can rely on a great service experience. My wife’s check engine light came on and on that same day, I got a diagnosis and a plan to fix the issue. Roy More

by JEmelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Mike Andruzzi, Roy Richter
Feb 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 09, 2021

Excellent service as usual. Very quick service no wait time. Dropped off in the morning and was notified two hours later my vehicle was ready. More

by JWILDWEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Feb 09, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 08, 2021

Very professional service and personal, in and out with no time lost and call when my vehicle was gone oil change and also was detailed More

by MALDONADOJUAN992
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Feb 08, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review, Juan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 06, 2021

My car wouldn’t start .. It was picked up at my residence.. It was checked out and was brought back to my home.. I was told it was it was the battery More

by JC.GARZA1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Liz Garza
Feb 07, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 05, 2021

Service was excellent on my truck. And completed in a timely manner. I was given a ride home and picked up when ready. Definitely a plus! More

by XRAY2TEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al
Feb 05, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 29, 2021

What can I say they did a great job I was in for a recall on our Explorer the also checked over the front end and found a problem and that they askef if I wanted to. And I said yes More

by JIMBOVH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mat
Jan 29, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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