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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,784 Reviews

1,784 Reviews of Access Ford of Corpus Christi - Service Center

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November 27, 2024

Juan was very good keeping me in the loop pertaining to the warranty approval process. More

by ARTHUR.GARCIA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Access Ford of Corpus Christi responded

Thank you, Arthur, for your wonderful review! We're thrilled to hear that Juan kept you well-informed throughout the warranty approval process. We appreciate your feedback and look forward to assisting you again at Access Ford of Corpus Christi!

November 27, 2024

Convenient, friendly, knowledgeable! , good quality work at a fair price, clean comfortable waiting area. I know I can ask questions without anyone thinking less of me More

by JUDYEDMUNDS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're delighted to hear that our team provided convenient and friendly service, along with a comfortable environment. We appreciate your trust in us and are always here to help answer any questions you may have!

November 27, 2024

They worked hard to fix the problems with my car, and they kept me informed throughout the process. More

by gsling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Dec 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! We're glad to hear that our team worked hard to resolve the issues with your car and kept you informed throughout the process. We appreciate your trust and look forward to serving you again!

November 24, 2024

My car had more than 1800 more miles on it at delivery than was reported when I purchased it. More

by diannajo217
Recommend Dealer
No
Employees Worked With
Scott Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concern. Accuracy and transparency are critical, and I regret any confusion surrounding the mileage at the time of delivery. I’d like the opportunity to understand this matter better and work toward a resolution. Please feel free to contact me directly at ggonzales@lithia.com. Thank you, Golden Gonzales Sales Manager ggonzales@lithia.com

November 24, 2024

Mr Lerma was a great and knowledgeable salesman. He helped me out with any questions I had regarding the purchase of my vehicle. I highly recommend Mr. Lerma with your purchase of a new or used vehi More

by Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Access Ford of Corpus Christi responded

Juarez, we're delighted to hear that Mr. Lerma provided you with such knowledgeable and helpful service at Access Ford of Corpus Christi! Thank you for recommending him, and enjoy your new vehicle!

November 23, 2024

I brought in my truck for service, it had no check lights on, no check engine or anything else. When I got it back, my dashboard was lit up like a Christmas tree. They were supposed to contact me the next mo More

by TomK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
Nov 26, 2024 -

Access Ford of Corpus Christi responded

Tom, thank you for bringing this situation to my attention. We strive to provide thorough service and clear communication, so I’m sorry to hear about your experience. I’d like the opportunity to address your concerns and find a resolution. Please reach out to me directly at adamrodriguez@lithia.com so we can discuss this further. Your feedback is important, and I’d like to make things right. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

November 21, 2024

Attentive and professional. Provided timely service without an appointment. Provided suggestions for additional services and provided a written copy of services and recommendati More

by BETOANDALMAMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear that our team at Access Ford of Corpus Christi provided attentive and professional service. Thank you for sharing your experience with us!

November 21, 2024

Thanks to everyone and Terry they did a good help they always help me when I need something More

by YOLANDAVILL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Access Ford of Corpus Christi responded

Thank you for the kind review. We’re glad Terry and the team at Access Ford of Corpus Christi were able to assist you when needed. We appreciate your trust and look forward to helping you again.

November 20, 2024

Kind and professional with Excellent service rep took care of me and my vehicle needs. More

by ACOSTAJRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We’re thrilled to hear our service rep at Access Ford of Corpus Christi provided kind, professional, and excellent care for you and your vehicle. We look forward to serving you again!

November 20, 2024

Adrian Rodriguez did an awesome job keeping me I for on what was going on and of anything else needed to be fixed on my truck. Everything was handled in a very timely manner. Thanks for everything More

by MARIN.RONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Rodriguez 5 Stars
Nov 21, 2024 -

Access Ford of Corpus Christi responded

Marin, we're delighted to hear that Adrian provided you with excellent service at Access Ford of Corpus Christi. Thank you for sharing your experience and trusting us with your truck!

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