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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,799 Reviews
Call Service Center (361) 792-2819

1,800 Reviews of Access Ford of Corpus Christi - Service Center

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October 24, 2024

I did not have to wait long and service was great. Employees were also very helpful and informative of what I need to do next. I appreciate it and I will continue to buy from Access Ford in the futu More

by KILO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Access Ford of Corpus Christi responded

Thank you for your loyalty and commitment to the Ford family! We're delighted to hear that our team at Access Ford of Corpus Christi provided great service and helpful information. We look forward to continuing this journey with you in the future!

October 23, 2024

Service was real good they gave me a ride to Walmart and my truck was done More

by LEROYPRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience, Leroy! We're thrilled to hear that you had a great service visit at Access Ford of Corpus Christi. It's our pleasure to provide convenient options like rides to ensure our customers are taken care of. We appreciate your feedback and look forward to serving you again!

October 23, 2024

Access ford has done a great job in helping maintain my truck and working with my warranty to keep my truck running. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Oct 24, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi has been able to assist with maintaining your truck and working with your warranty. Thank you for trusting us!

October 23, 2024

Great communication and fast service. Shawn called and double checked with me to make sure the service was completed in a timely manner More

by BIGBERG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Oct 24, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Shawn provided excellent communication and efficient service at Access Ford of Corpus Christi. Thank you for sharing your experience with us!

October 22, 2024

As for the Financial officer Diana Castillo, she sold me GPS tracking device , she stated that was free of charge, fee was $799.00 , extended warranty for $4000.00 , I was not happy with her, I would never More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us. I appreciate you bringing this to my attention. I want to assure you that we would never mislead our customers regarding pricing or claim that something is free when it is not. All pricing, including any additional products, is clearly broken down and discussed before you sign any agreements. Your feedback is important, and I will ensure that it is addressed with our team to prevent such misunderstandings in the future. If you would like to discuss this matter further, please reach out to me directly at jeffreyslaughter@lithia.com. Your satisfaction is important to us, and we’d like the opportunity to resolve this issue. Best regards, Jeffrey Slaughter General Sales Manager jeffreyslaughter@lithia.com

October 22, 2024

They did a good job work done in timely manner. Service advisor kept me informed More

by Phydeaux88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Access Ford of Corpus Christi responded

Thank you for your positive feedback! We're thrilled to hear that our team at Access Ford of Corpus Christi provided timely service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

October 20, 2024

Good communication with small change to appointment time. Quick service with software update. Very personable. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Access Ford of Corpus Christi responded

Karen, we're delighted to hear about your positive experience with our team at Access Ford of Corpus Christi. Thank you for highlighting the efficient service and communication!

Oct 21, 2024 -

Karen responded

Primary technician was Benito Juarez. Thanks again.

Oct 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for the additional information, Karen! We're thrilled to hear that Benito Juarez provided you with such great service during your visit. His dedication to customer satisfaction is truly appreciated. If you have any more feedback or questions, feel free to share!

October 19, 2024

Texted me every update with the truck and parts and update from the extended warranty More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
Report | Print
Oct 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review! We're thrilled to hear that our team at Access Ford of Corpus Christi kept you updated on your truck and parts, as well as the extended warranty. Communication is key, and we're glad we could provide that for you. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Melissa went above and beyond for my vehicle. I was informed about the status throughout the whole repair. I reccomend access ford to anyone i know because they treat me like family!! More

by Castillo159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
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Oct 18, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Melissa provided exceptional service and kept you informed during your vehicle repair at Access Ford of Corpus Christi. Thank you for recommending us, and we're thrilled to have earned a spot in your automotive family!

October 18, 2024

Very happy with the courtesy and respectfulness of the service department. Very helpful and clear with the services they are performing, Tks! More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writers…
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Oct 21, 2024 -

Access Ford of Corpus Christi responded

Rudy, we're delighted to hear that our service department at Access Ford of Corpus Christi provided you with courteous and respectful assistance. Thank you for the kind words!

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