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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,811 Reviews

1,811 Reviews of Access Ford of Corpus Christi - Service Center

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September 28, 2024

As usual the service was excellent! ! Shawn and Juan were very helpful kind and professional More

by Susietippsmaggieannasusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn excellent!
Sep 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for your fantastic review! We're thrilled to hear that Shawn and Juan provided you with excellent service at Access Ford of Corpus Christi. We appreciate your support and look forward to seeing you again!

September 26, 2024

Shaun hudson was a very professional and quick service associate. Appreciate his work. Getting pretty tired of doing all of these reviews with nothing in it for me. More

by DUNLAP2M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Access Ford of Corpus Christi responded

Thank you for recognizing Shaun's professionalism and efficiency at Access Ford of Corpus Christi. We appreciate your feedback and understand the effort it takes to leave reviews!

September 26, 2024

This advisor Shaun was very professional. Explained everything and had it ready in a timely manner. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear that Shaun provided you with professional service and kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

Contacted for recall then brought vehicle in and parts were not available creating an unnecessarily long wait, then told me they would not release it. If you knew that you should have had the parts availa More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bel and Scott
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you experienced regarding the recall and the unavailability of parts. It’s frustrating to have to wait longer than expected, especially when you were counting on timely service. I would like to personally look into this matter and ensure we address your concerns appropriately. Please reach out to me directly at adamrodriguez@lithia.com so we can resolve this issue and improve your experience. Thank you for your patience, and I hope to hear from you soon. Best regards, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 25, 2024

Treated us with lots of respect and very certious also did a good job on the car More

by Irene Fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review, Irene! We're glad to hear that you were treated with respect and that our team did a great job on your car. We look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

They were quick to attend to my needs. They were also friendly and courteous. I also like that they broke down the issues along with the amount needed to fix. More

by DORISJARDONMORENO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Rodriguez
Sep 25, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review! We're glad to hear that you were attended to quickly and found our team friendly and courteous. It's great to know that you appreciated the clear breakdown of the issues and costs. We look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

Work was done quickly and throughly. Adam was knowledgeable and professional in his job responsibilities. More

by Willie Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review, Willie! We're glad to hear that Adam provided you with quick and thorough service while demonstrating his professionalism. We appreciate your support and look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

I TOOK MY CAR IN FOR A OIL CHANGE AND WAS DONE IN LESS THAN 30 MINITES. SHAUN DID A GREAT JOB... I WILL BE BACK.... More

by rushrocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHAUN HUDSON
Sep 26, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear Shaun provided such efficient service for your oil change at Access Ford of Corpus Christi! Thank you for the review, and we look forward to seeing you again soon.

September 25, 2024

Great service, professional staff, friendly people, and knowledgeable technicians; they kept me aware of everything pertaining to my vehicle. More

by ANDY_SMITH_AT_SAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic review, Andy! We're thrilled to hear that you received great service and that our team kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

Juan is always kind and very helpful very professional thoughtful courteous there should be a hall of fame for guys like one keep up the good work one you're going to make a whole lot of folks happy More

by terrynational361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! We're delighted to hear that Juan's professionalism and kindness made your experience at Access Ford of Corpus Christi a great one. We'll be sure to share your kind words with him!

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