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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,826 Reviews
Call Service Center (361) 792-2819

1,826 Reviews of Access Ford of Corpus Christi - Service Center

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October 05, 2024

Service was excellent courteous and I was kept in form of the progress mark.Anyone ask for anymore than that More

by 3697ggr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that you had an excellent experience with our team at Access Ford of Corpus Christi. Keeping our customers informed is a top priority, and we're glad we could meet your expectations!

October 04, 2024

Adrian was great and will always be my GO TO person from now on! Thanks!! More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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Oct 07, 2024 -

Access Ford of Corpus Christi responded

Thank you for your wonderful feedback! We're thrilled to hear that Adrian provided you with exceptional service. We look forward to seeing you again soon!

October 03, 2024

They were very helpful and was able to get me what I wanted. Very understanding More

by BRANDY.RODRIGUEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words, Brandy! We're thrilled to hear that our team was helpful and understood your needs. Your satisfaction is our priority, and we look forward to assisting you again at Access Ford of Corpus Christi!

October 03, 2024

Service was excellent Bell worked me in last minute and was able to diagnose a battery failure .. got my new battery placed in time for my out of town trip Thank you! More

by MFGARCIA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel and Marcos (Mobile)
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Bell and the Access Ford of Corpus Christi team were able to assist you promptly with your battery issue. Safe travels on your out-of-town trip, and thank you for choosing us!

October 03, 2024

They always do a good job for me and the people they’re real nice. I will come back next time to do my oil change. More

by Miguel ferrusquia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

Miguel, we're delighted to hear that you had a great experience with us at Access Ford of Corpus Christi. We look forward to seeing you again for your next oil change!

October 02, 2024

Great in person service received from Shaun & Juan. Fast inspection and fast solution for a check engine light. More

by stephfsch2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
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Oct 03, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're delighted to hear that Shaun and Juan provided you with great service and quickly resolved your check engine light issue. We appreciate your feedback and look forward to assisting you again at Access Ford of Corpus Christi!

October 01, 2024

The service writer Melisa is an exceptional individual who advocated for me when Ford Extended Service initially refused to cover a contractually obligated repair. She refused to take no for an answer and More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Garcia
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Oct 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're proud to hear that Melisa went above and beyond to ensure your repair was covered here at Access Ford of Corpus Christi. Your satisfaction is our priority, and we appreciate the feedback!

October 01, 2024

Very disappointing sells rep Jacob. Will not return calls. WE OWE YOU pending and past due and he can't at least keep me posted . More

by RLSAN3588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Chavera
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I apologize for the lack of communication you’ve experienced. I’d like to understand more about what happened and speak with you directly to resolve the issue. Please contact me at ggonzales@lithia.com, and I will personally assist you moving forward. Best regards, Golden Gonzales Sales Manager ggonzales@lithia.com

October 01, 2024

Staff was very friendly and prompt, resolving our needs with the vehicle. I would highly recommend them. More

by JOHNNY.DELEON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Access Ford of Corpus Christi responded

Johnny, thank you for recommending Access Ford of Corpus Christi! We're glad to hear our team provided friendly and prompt service. Safe travels in your vehicle!

September 30, 2024

The staff in the service department were very friendly and welcoming when I went in. More

by 361MONETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're thrilled to hear that our service department team at Access Ford of Corpus Christi made you feel welcomed. Your satisfaction is our priority!

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