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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,826 Reviews
Call Service Center (361) 792-2819

1,826 Reviews of Access Ford of Corpus Christi - Service Center

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September 25, 2024

I TOOK MY CAR IN FOR A OIL CHANGE AND WAS DONE IN LESS THAN 30 MINITES. SHAUN DID A GREAT JOB... I WILL BE BACK.... More

by rushrocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHAUN HUDSON
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Sep 26, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear Shaun provided such efficient service for your oil change at Access Ford of Corpus Christi! Thank you for the review, and we look forward to seeing you again soon.

September 25, 2024

Great service, professional staff, friendly people, and knowledgeable technicians; they kept me aware of everything pertaining to my vehicle. More

by ANDY_SMITH_AT_SAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
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Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic review, Andy! We're thrilled to hear that you received great service and that our team kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again next time at Access Ford of Corpus Christi!

September 25, 2024

Juan is always kind and very helpful very professional thoughtful courteous there should be a hall of fame for guys like one keep up the good work one you're going to make a whole lot of folks happy More

by terrynational361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! We're delighted to hear that Juan's professionalism and kindness made your experience at Access Ford of Corpus Christi a great one. We'll be sure to share your kind words with him!

September 25, 2024

Contacted for recall then brought vehicle in and parts were not available creating an unnecessarily long wait, then told me they would not release it. If you knew that you should have had the parts availa More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bel and Scott
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Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you experienced regarding the recall and the unavailability of parts. It’s frustrating to have to wait longer than expected, especially when you were counting on timely service. I would like to personally look into this matter and ensure we address your concerns appropriately. Please reach out to me directly at adamrodriguez@lithia.com so we can resolve this issue and improve your experience. Thank you for your patience, and I hope to hear from you soon. Best regards, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 25, 2024

Treated us with lots of respect and very certious also did a good job on the car More

by Irene Fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review, Irene! We're glad to hear that you were treated with respect and that our team did a great job on your car. We look forward to seeing you again next time at Access Ford of Corpus Christi!

September 24, 2024

It has a very welcoming vibe. The workers are very helpful, almost got me a new vehicle lol. More

by Ryumar30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t the lady here and I forgot her name
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Sep 25, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great five-star review! We’re glad to hear you felt the welcoming vibe and found our team helpful during your visit. We hope to see you again next time at Access Ford of Corpus Christi!

September 24, 2024

Never worked with Ford to get my truck fixed. One week later, my truck broke down and left on side of the road. Same issue i took it in for. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed.
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Sep 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback and bringing this to my attention. I'm sorry to hear about the issues you’ve experienced with your truck and the inconvenience it caused. We take concerns like this seriously, and I’d like to personally assist in reviewing the situation to ensure we get this resolved. Please reach out to me directly at adamrodriguez@lithia.com so we can discuss the details and make sure your truck is properly taken care of. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 23, 2024

Good job with communications and quick service. Adam did a good job setting expectations about the time to repair truck. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
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Sep 24, 2024 -

Access Ford of Corpus Christi responded

Jason, we're glad to hear Adam and the team at Access Ford of Corpus Christi provided excellent communication and quick service. Thank you for sharing your experience!

September 21, 2024

This dealer is absolutely fabulous! I bought my Ford F150 there several years ago and it has been a great vehicle. At every oil change and service inspection they are always prompt with More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear you had a fabulous experience at Access Ford of Corpus Christi! Thank you for your kind words about our service and waiting area. We appreciate your loyalty!

September 21, 2024

Clean neat people very friendly and helpful. good selection of vehicles to choose from and Jacob was outstanding. The smoothest we have ever bought a vehicle. More

by DORRIS.RICHARDSON64
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Sep 23, 2024 -

Access Ford of Corpus Christi responded

Dorris, we're delighted to hear Jacob and the team at Access Ford of Corpus Christi made your car-buying experience smooth and enjoyable. Thank you for sharing!

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