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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,797 Reviews
Call Service Center (361) 792-2819

1,797 Reviews of Access Ford of Corpus Christi - Service Center

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September 12, 2024

The service was awesome and the staff was very nice. Really appreciated the complimentary coffee station. More

by ARCTICNOEL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 13, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're thrilled to hear you enjoyed the service and our complimentary coffee station. We appreciate your feedback and look forward to serving you again at Access Ford of Corpus Christi!

September 12, 2024

I had a 10am appointment and they were working on my truck at 10:05. The service job was completed in a timely fashion. Great job. More

by GDCOLEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
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Sep 13, 2024 -

Access Ford of Corpus Christi responded

Thank you for the excellent review! We’re thrilled to hear your service was prompt and completed in a timely manner. We appreciate your feedback and look forward to assisting you again at Access Ford of Corpus Christi!

September 10, 2024

They greeted me with a smile & fast service, they texted me so I was informed when they were finished also the service you provided was great More

by RESANCHEZ1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review! We’re pleased to hear you enjoyed the fast service and timely updates. Our team is committed to providing excellent service, and we look forward to seeing you again next time at Access Ford of Corpus Christi.

September 10, 2024

Great service! Made appointment online which could not be located when I arrived. They fit me in and kept me updated along the way. More

by Zachj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Sep 11, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review! We’re glad we could fit you in and keep you updated despite the mix-up. We look forward to seeing you again next time at Access Ford of Corpus Christi.

September 07, 2024

The service advisor Shaun was very friendly. I only trust Access Ford to do the maintenance on my 2023 F-150. More

by BRUNNERJAMES90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
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Sep 09, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Shaun provided friendly service and that you trust Access Ford of Corpus Christi for your F-150's maintenance. Thank you for the great feedback!

September 06, 2024

We had No issues. Thank you for getting our vehicle done in a timely manner. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Sep 09, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad everything went smoothly and that we were able to get your vehicle serviced in a timely manner. We appreciate your business and look forward to serving you again at Access Ford of Corpus Christi!

September 06, 2024

Always a pleasure dealing with my team of professionals! Thanks for bei g there foe us! More

by Carlapower123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Access Ford of Corpus Christi responded

Carla, thank you for the wonderful feedback! We’re thrilled to hear that you had a great experience with our team at Access Ford of Corpus Christi. It’s always our pleasure to serve you, and we appreciate your continued trust in us.

September 04, 2024

Customer service is top tier! I was informed of every step in the proccess. Melissa my advisor made sure my vehicle was looked at in a timely manner and treated me like family all More

by Maria Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Garcia , Alejandro Castillo
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Sep 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words, Maria! We’re thrilled to hear that you had a top-tier customer service experience with us at Access Ford of Corpus Christi. It’s wonderful to know that Melissa and our team were able to address all your concerns and provide you with quality work. We look forward to seeing you again next time. Safe travels!

September 03, 2024

Not very good experience at this dealership wouldn’t get another vehicle at this dealership and would not recommend anyone else to buy for this dealership More

by RGONZALEZ8910
Recommend Dealer
No
Employees Worked With
Scott Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience. I regret to hear that your experience did not meet your expectations. We aim to provide the best service possible, and it’s disappointing to learn that we fell short in your case. I would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to reach out to me directly at ggonzales@lithia.com. Thank you, Golden Gonzales Sales Manager ggonzales@lithia.com

September 03, 2024

I don’t believe the truck was properly prepped and thoroughly inspected for defects upon delivery. I do appreciate the time it took to deliver the truck to my house but there was a large scratch behin More

by BooBoo4494!!
Recommend Dealer
No
Employees Worked With
Ray Ortiz
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Sep 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns and bringing this to my attention. I'm sorry to hear about the issues you've noticed with your truck. We aim to deliver vehicles in top condition, and I understand your concern about the scratch and bumper alignment. I’d like to ensure these matters are resolved to your satisfaction. Please reach out to me directly at ggonzales@lithia.com so we can assist you further. Thank you, Golden Gonzales Sales Manager ggonzales@lithia.com

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