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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,851 Reviews
Call Service Center (361) 792-2819

1,851 Reviews of Access Ford of Corpus Christi - Service Center

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August 22, 2025

Awesome service! They were fast and very efficient. The work they did was great. I will recommend to others. More

by VNERIOS
Recommend Dealer
Yes
Report | Print
Aug 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for recommending Access Ford of Corpus Christi! We are thrilled that our team delivered efficient and high-quality service. See you next time!

August 21, 2025

Service was incompetent , unorganized , and dishonest . For 10 days they had my Ford for Recalls and Absolutely Nothing was done and we were told I needed a New Engine .. needless to say we will never retu More

by jcowan149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing this feedback. I understand your concerns and would like the opportunity to review what happened and address the issues you experienced. Please reach out to me directly at jaywilliams@lithia.com so we can go over the details together. Sincerely, Jay Williams Fixed Operations Director jaywilliams@lithia.com

August 21, 2025

Amanda decker trevino was very courteous and made sure things were in order... excellent job... More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda trevino
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Aug 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for your wonderful review! We’re glad to hear that Amanda was courteous and ensured everything was in order. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 20, 2025

Like usual, it needed old change. They got me in fast and got me out within the hour More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe solis
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Aug 20, 2025 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We’re glad to hear that your oil change was handled quickly and efficiently. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 18, 2025

I had a problem with the backup camera on my vehicle. It was fixed within 2 hours. More

by TELSCLAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Access Ford of Corpus Christi responded

Hi, thank you for your great review! We are glad to hear that your backup camera issue was resolved quickly. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 16, 2025

The two men they sent out were too not h correction : top notch, thank you More

by Reyes.perez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Del at service desk
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Aug 18, 2025 -

Access Ford of Corpus Christi responded

Hi Reyes, thank you for your kind words! We are glad to hear that our team provided top-notch service. We appreciate you choosing Access Ford of Corpus Christi and look forward to assisting you again in the future.

August 14, 2025

Everybody was very polite and everything looked very clean and thank you all so much for the coffee More

by sofie.1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Access Ford of Corpus Christi responded

Glad to hear you had a great experience at Access Ford of Corpus Christi! We’re happy you enjoyed the polite service, clean facilities, and coffee. We look forward to seeing you again soon!

August 14, 2025

Always on point, courteous, efficient and honest. The entire department from technicians to service advisors and management are focused on the results for the customer’s best interest. More

by garyeddins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Shaun, Amanda and Bel
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Aug 15, 2025 -

Access Ford of Corpus Christi responded

We appreciate the kind words! It's wonderful to hear that our entire team consistently provides courteous, efficient, and honest service. Thank you for choosing Access Ford of Corpus Christi!

August 09, 2025

We had a very pleasant experience with your service department. Amanda went above and beyond to help us out. That is a rare thing these days. She deserves a raise and a promotion. She was wonderful!!! More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Trevino
Report | Print
Aug 11, 2025 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're thrilled your experience was smooth and easy thanks to Amanda's help. We will be sure to share your praises with her! See you next time at Access Ford of Corpus Christi! Safe travels!

August 04, 2025

The service crew took excellent care of the vehicle and did it in a timely fashion. More

by GEMLCDR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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Aug 04, 2025 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're glad our service team at Access Ford of Corpus Christi took great care of your vehicle and provided timely service. We appreciate your feedback!

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