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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,851 Reviews

1,851 Reviews of Access Ford of Corpus Christi - Service Center

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August 04, 2025

Experienced salesman Gary was experienced in the options of the vehicle, wasn't high pressure, excellent to work with More

by WEN62DEL
Recommend Dealer
Yes
Employees Worked With
Gary Eddie's
Aug 05, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your awesome five-star review of Gary and our entire team! We appreciate your business at Access Ford of Corpus Christi.

August 03, 2025

Very friendly place no pressure I have bought 3 vehicles from them. Will go back for another when I am ready. More

by garciaguadalupev
Service Time
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Access Ford of Corpus Christi responded

Thank you for your loyalty and kind words! We're grateful to have you as a repeat customer and look forward to helping you at Access Ford of Corpus Christi again in the future.

August 02, 2025

This is the second time I had oil on the driveway. Technician needs to do a better job in wiping down the cover afterwards. Not too difficult. I have done many oil changes myself. Thx More

by Bogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed.
Aug 04, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I apologize for the inconvenience caused by the oil spill after your service. We will address this with our technicians to ensure better care and attention moving forward. Your input helps us improve. Please feel free to reach out to me directly if you have any further concerns. Sincerely, Jay Williams Fixed Operations Director jaywilliams@lithia.com

August 02, 2025

Very friendly and helpful great service and very professional and polite very professional sales person More

by JANE.VILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob sales person
Aug 04, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your awesome feedback with us, Jane! We hope to work with you again in the future at Access Ford of Corpus Christi.

August 02, 2025

He knew his cars. Was never over selling or pressuring g me to buy. Very patient More

by Michell.m131
Recommend Dealer
Yes
Employees Worked With
Adam Ricks
Aug 04, 2025 -

Access Ford of Corpus Christi responded

Thanks for the great feedback! We're glad to hear our team provided knowledgeable, patient service without any pressure. We appreciate your kind words and look forward to assisting you again at Access Ford of Corpus Christi!

August 02, 2025

Access Ford made a good deal I understand they have make money but I’ve said to every dealership as long as I’m happy or feel as though it was a fair deal you have a repeat customer and know the dealer will More

by NONE25
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Access Ford of Corpus Christi responded

We are thrilled to hear you received a fair deal and a respectful experience with our team! We wish you safe travels ahead and hope to see you again at Access Ford of Corpus Christi.

July 30, 2025

Communication wasn’t the best cost be an extra trip to the dealership and the check engine light was still on More

by XXSTEVE69XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure what her name was
Jul 31, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I’m sorry to hear that communication fell short and that your visit required an extra trip. I also understand how frustrating it must be to leave with the check engine light still on. We take this seriously and want to make it right. Please feel free to reach out to me directly so I can personally look into your situation and help resolve any remaining issues. Sincerely, Jay Williams Fixed Operations Director jaywilliams@lithia.com

July 22, 2025

I called for an Appointment, she set it up and the young man that came out was very professional. More

by MPerez
Recommend Dealer
Yes
Employees Worked With
Girl at the counter in charge of the Mobile Service
Jul 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're glad the team at Access Ford of Corpus Christi made your appointment process smooth and provided professional service. We appreciate your trust and look forward to serving you again!

July 17, 2025

It was the service department . Oil change and tire rotation. Love the convenience Love the convince and the promptness of the young man showing up More

by lafranco63
Recommend Dealer
Yes
Employees Worked With
Don't remember. A young guy
Jul 18, 2025 -

Access Ford of Corpus Christi responded

Thank you for your business and your positive feedback on our team! We appreciate your confidence in our service department, and we hope to welcome you back to Access Ford of Corpus Christi for all of your future automotive needs.

July 17, 2025

Dealership had vehicle close to 4 months. At one point the service person would not return my calls. When I decided to move the vehicle to another dealership, was told new motor just came in More

by Ldrost4479
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I sincerely apologize for the extended delay and lack of communication you experienced. This is not the level of service we aim to provide, and I understand your frustration. I would like to personally review your situation and see how we can address your concerns. Please feel free to contact me directly at jaywilliams@lithia.com. We value your business and appreciate the opportunity to improve our service. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

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