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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,794 Reviews

1,794 Reviews of Access Ford of Corpus Christi - Service Center

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April 08, 2024

Marisabel Gonzales from AutoLive provided the best communication & service I have ever experienced from any dealership service and Marisabel is strictly a mobile service as far as I could tell. The mo More

by J.Horvath.211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel Gonzales AutoLive
Apr 09, 2024 -

Access Ford of Corpus Christi responded

Hello! We're delighted to know that Marisabel and Adam from our mobile service team at Access Ford of Corpus Christi were able to provide you with such efficient and effective service! We appreciate your recommendations, thank you for sharing this positive experience. We look forward to serving you again!

April 07, 2024

Both worked hard to meet my needs to deliver car when i needed it. Both were very helpful. More

by Stevenwilkinson
Recommend Dealer
Yes
Employees Worked With
Elijah Pope, and service manager
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hi Steven! Thanks for letting us know that you had a great experience with our helpful team at Access Ford of Corpus Christi. It's awesome to hear that everyone worked hard to meet your needs. Drive safe and come again soon!

April 06, 2024

Great customer service. Scheduled my appointment to have my recall work done. Courier service was convenient and professional. More

by Bfuhrken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel Gonzales
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hello! We're glad to know that you had a great experience with our customer service and courier at Access Ford of Corpus Christi. Thanks for trusting us with your recall work. Come again soon!

Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hello! We're glad to know that you had a great experience with our customer service and courier at Access Ford of Corpus Christi. Thanks for trusting us with your recall work. Come again soon!

April 06, 2024

Fast and friendly service. The gentleman that helped me was very nice and it was quick and there was a nice place to sit with great coffee. More

by DEANNAK_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hi Deanna! We're glad to know you enjoyed the quick service and comfortable amenities at Access Ford of Corpus Christi. Thanks for your positive feedback and come again!

April 06, 2024

Helpful and informative information to help me see what was needed and how long it was going to be. More

by Steel Stallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hello! Thanks for letting us know that our team was helpful and informative during your visit. We look forward to seeing you again at Access Ford of Corpus Christi!

April 05, 2024

Being changing the oil since 07 when I brought the truck frome access ford. Noe does a excellent job service writer Juan? More

by NONE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Access Ford of Corpus Christi responded

We appreciate your loyalty and are glad to know that Noe has been doing an excellent job. However, it seems like you may have had a less than satisfactory experience with your last visit. I would like to discuss this with you further and have the opportunity to improve your satisfaction with us. Please reach out at your earliest convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

April 04, 2024

I know what I want when I go in. Terry makes it happen. I have bought 3 vehicles from you since I have lived in this area. More

by gsling
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry
Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're so glad to know that Terry has been able to assist you in finding the perfect vehicles at Access Ford of Corpus Christi. Thank you for your continued support and we look forward to serving you again!

April 04, 2024

Was happy that I was in and out in 1 hour for an oil change More

by DILLONMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hi Dillon! Thanks for letting us know that you were able to get in and out so quickly for your oil change at Access Ford of Corpus Christi. We look forward to seeing you again!

April 04, 2024

Great customer service. The dealership got my truck serviced and repaired within a day. I was very happy it was sitting 3-5 days before even getting to it like other dealers More

by Rondel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're glad to know you had a great experience with our service department at Access Ford of Corpus Christi. We always aim for efficiency and quality work! Thank you for the review.

April 04, 2024

It was great to not have to try and get to a dealership during the week or ruin my weekend for a oil change More

by GALV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle I think,,mobile service lady,, 5 stars
Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that our flexible hours made your oil change convenient at Access Ford of Corpus Christi. Thank you for the positive feedback!

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