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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,804 Reviews
Call Service Center (361) 792-2819

1,804 Reviews of Access Ford of Corpus Christi - Service Center

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April 03, 2024

Really like the mobile unit service and team. Worked quickly and were very courteous. Got me in line quickly. However some oil is dripping from one of the vehicles: could be b/c I required synt More

by KDITTLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel Gonzales
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Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that you had a positive experience with our mobile unit service at Access Ford of Corpus Christi. Your satisfaction is our priority. If you continue to notice any oil dripping, please don't hesitate to contact me directly, and we'll work diligently to resolve this issue. Thank you for your feedback and for choosing our service. Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

March 28, 2024

Took three times but it seems to be fixed. Adrian did a good job of keeping me informed. More

by jbm71580
Recommend Dealer
Yes
Employees Worked With
Adrian
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March 28, 2024

Friendly, personable, keep in touch with me and explained everything. Shawn was very helpful and when I texted him he responded quickly. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 28, 2024 -

Access Ford of Corpus Christi responded

Linda, we're delighted to know that Shawn and our team at Access Ford of Corpus Christi provided you with a friendly and efficient service. We appreciate your feedback!

March 28, 2024

The man was pleasant to talk to and friendly. I will be back again soon More

by LARA48586
Recommend Dealer
Yes
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Mar 28, 2024 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We're thrilled to hear that you found our team pleasant and friendly during your visit to Access Ford of Corpus Christi. Providing exceptional customer service is our top priority, and we're delighted that you had a positive experience. We look forward to welcoming you back again soon!

March 28, 2024

Access Ford has been doing the service on my truck for years. I had some bad experiences with them a few years ago. You guys have improved so much. Medallia was very friendly and worked to make sure all m More

by FIREENG8
Recommend Dealer
Yes
Employees Worked With
Medallia
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Mar 29, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that you've noticed our improvements and had a positive experience with Medallia at Access Ford of Corpus Christi. We strive for excellence in customer service, so your feedback is greatly appreciated!

March 27, 2024

Took my car for repair. Melisa worked hard to make sure everything was correct and the car was taken care of. More

by Ford1
Recommend Dealer
Yes
Employees Worked With
Melisa Garcia
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Mar 27, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that Melisa was able to take good care of your car at Access Ford of Corpus Christi. Thank you for the positive feedback, we appreciate it!

March 27, 2024

Shaun was wonderful ! Been going there for years and he has been the BEST one !! More

by SASROJAS
Recommend Dealer
Yes
Employees Worked With
Shaun
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Mar 27, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Shaun provided you with exceptional service at Access Ford of Corpus Christi! It's fantastic to know that he stood out as the best among your experiences. Thank you for your continued patronage over the years and for taking the time to share your positive feedback. We look forward to serving you for many more years to come!

March 25, 2024

Great job ? ?, Shaun was courteous and very helpful. Could use some USB ports for phones to charge. More

by Rhino
Recommend Dealer
Yes
Employees Worked With
Shaun ?
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Mar 26, 2024 -

Access Ford of Corpus Christi responded

Thank you for your 5-star review! It's great to know that Shaun and our team at Access Ford of Corpus Christi were able to make your experience excellent. We look forward to seeing you again next time. Safe travels!

March 25, 2024

I found Bel to be very knowledgeable in the items that I was needing done to my vehicle. She was able to answer all of my questions and was very friendly. More

by Lerroz73
Recommend Dealer
Yes
Employees Worked With
Bel
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March 22, 2024

Always thorough and efficient. Upfront with details and cost as well as fixing any problems. More

by PATLEEBUSBY
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Mar 22, 2024 -

Access Ford of Corpus Christi responded

We appreciate your 5-star review! We're delighted to hear that our team provided thorough and efficient service, as well as transparency regarding details and costs. We look forward to seeing you again next time at Access Ford of Corpus Christi. Safe travels!

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