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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,779 Reviews
Call Service Center (361) 792-2819

1,779 Reviews of Access Ford of Corpus Christi - Service Center

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March 02, 2024

It took quite a while to get the recall done but when we finally got them to do it they came to our house to do it. Service tech that came was very nice and answered any questions we asked him. More

by janiepv
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Access Ford of Corpus Christi responded

Thank you, Janie, for your patience as we worked to address your vehicle's recall needs. We're happy to hear your mobile service technician delivered you informative, attentive and kind assistance. Travel safe and please reach out again whenever we can next be of assistance.

March 01, 2024

Bel communicated with me on everything the techs were doing I would rate her a 10 but 5 is the highest More

by JACKST.MALO
Recommend Dealer
Yes
Employees Worked With
Bel
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Mar 01, 2024 -

Access Ford of Corpus Christi responded

Jack, we're glad to know Bel kept you well-informed throughout your visit at Access Ford of Corpus Christi. She'll be proud to learn of your high praise. We appreciate you working with us to care for your vehicle and look forward to your next return.

March 01, 2024

Quick courteous knowledgeable Shaun was so very helpful and courteous. Service was done in a timely manner. More

by JASERVICES
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
Mar 01, 2024 -

Access Ford of Corpus Christi responded

Thank you very much for your feedback and trust in the Access Ford of Corpus Christi team with your automotive needs. Shaun will appreciate hearing you enjoyed courteous assistance while visiting us, and it was our pleasure to have you safely back on the road in a timely manner. Safe travels and we'll see you again next time!

February 29, 2024

Called to get an oil change asap. Was able to get an appointment quickly. Was greeted by Shaun when I arrived. He was very friendly and kept me updated on progress. Great experience. More

by BSCHUM6136
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
Feb 29, 2024 -

Access Ford of Corpus Christi responded

We're glad to know you had a great experience with Shaun and our team at Access Ford of Corpus Christi. Thank you for choosing us for your oil change, we appreciate the positive feedback!

February 29, 2024

Bell is very courteous and is always making sure that the work is done correctly in a timely manner. I thank her for being so kind and helpful. More

by JELONGORIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bell
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that Bell's courteous and efficient service made a positive impact on your experience at Access Ford of Corpus Christi. We appreciate the kind words. Thank you for your 5-star review!

February 29, 2024

He never waited or knowledge me someone else had to wait on me , he waited on someone that walked in after me while I just stood there More

by SASROJAS
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
Other Employees : Juan Buentello
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

I'm sorry to read about your experience. We always strive to serve our customers in the order that they arrive, and I regret to see you feel this did not happen at the time of your visit. If possible, I'd like to discuss this further with you, so please feel free to reach out at a time that suits you best. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

February 29, 2024

Very professional and curtes that's what I have Semed to very well organized and clean More

by Woyjerry
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

We're happy to hear about your positive experience at Access Ford of Corpus Christi! Thank you for recognizing our professionalism and courtesy. We look forward to serving you again in the future. Safe travels!

February 28, 2024

Excellent, friendly, very quick service in late afternoon. The mobile tech offered service to us instead of bringing the truck in. More

by Keith423!
Recommend Dealer
Yes
Employees Worked With
Trent Marks
Other Employees : 5
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Feb 28, 2024 -

Access Ford of Corpus Christi responded

Keith, we're glad to know our mobile tech was able to provide you with quick and friendly service at Access Ford of Corpus Christi. Thank you for the great review, and we look forward to serving you again in the future.

February 28, 2024

The attention by the clerks was good but the time it took my truck to get fix in the shop was long. More

by jramirez36
Recommend Dealer
Yes
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

We sincerely appreciate your feedback. While we're glad you found our clerks attentive, we genuinely apologize for the extended wait time for your truck. Your experience matters, and we are actively working on improving our service efficiency. Thank you for your understanding, and we hope to provide you with a more seamless experience in the future.

February 28, 2024

They got my back wiper and installed it in about 15 minutes. I don't have to wait long when I take my vehicle in to get it serviced. More

by ROSIEAVALOS6
Recommend Dealer
Yes
Employees Worked With
Maria Garcia
Report | Print
Feb 28, 2024 -

Access Ford of Corpus Christi responded

Your time is valuable, and we're happy to get you safely back on the road in a timely manner whenever you visit. Thank you, Rosie, for working with us to care for your vehicle at Access Ford of Corpus Christi. Your kind review is appreciated, and we look forward to working with you again at the next opportunity.

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