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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,804 Reviews
Call Service Center (361) 792-2819

1,804 Reviews of Access Ford of Corpus Christi - Service Center

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July 29, 2023

Juan and Roland are great. They took care of my issues. It was the best experience I have had so far at this dealership. Thanks More

by VHAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland
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Jul 31, 2023 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words for Juan and Roland, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 28, 2023

Came in, found the vehicle we wanted and had a deal (plus financing) in four hours. Real good customer service More

by LFORTE10
Recommend Dealer
Yes
Employees Worked With
My salesman & financing contact not listed
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Jul 28, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

July 27, 2023

Every time I come to that dealership there is always some kind of excuse as to why something can’t be done. My lift on a rocky ridge was supposed to be tightened and I was told it had to come out of my pocke More

by BBOZEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com

July 27, 2023

Great experience I will always buy vehicle's from Access Ford. I will tell all my friends. More

by Vrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

July 25, 2023

They gave five star service from speaking with the person who set up the service call to the technician who came to our home and serviced both our vehicles. More

by VNERIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a 5-star experience. We hope to see you again here at Access Ford of Corpus Christi.

July 25, 2023

Quick & easy no hassle visit to my local Ford Dealership was great, Thank You & we will be back! More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and easy experience. We hope to see you again here at Access Ford of Corpus Christi.

July 25, 2023

Access ford is the best dealership around. My car was in and out and it was quality work More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisabel and Adam
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Jul 26, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

July 21, 2023

As always, Juan was very helpful, resolved our issue very quickly. Thank you Juan for your help as always. More

by BSCHUM6136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

July 20, 2023

Great service, consistent communication, will be using for future service appointments. Mobile service nice touch More

by HECTORHINOJOSA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel
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Jul 20, 2023 -

Access Ford of Corpus Christi responded

Hi Hector, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

July 20, 2023

Great They answered the questions raised professionally. They were respectful and showed a good understanding of the job. More

by F7OMORUYI
Recommend Dealer
Yes
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Jul 20, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.

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