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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,779 Reviews
Call Service Center (361) 792-2819

1,779 Reviews of Access Ford of Corpus Christi - Service Center

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June 27, 2023

They have an Awesome service department! I W would highly recommended this dealership. Really quick More

by SHANNONARNOLD5710
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Access Ford of Corpus Christi responded

Hi Shannon, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Access Ford of Corpus Christi.

June 27, 2023

No wait time. Friendly and efficient. The service department made sure there was no hassle. More

by ROELALANIZ1425
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roel Alaniz, Lacie Jennings
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Jun 28, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

June 24, 2023

I was helped with the issue I had with my Navigator and was pleased with everything. More

by BABS_BAILEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Arnold
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Jun 26, 2023 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 22, 2023

Had issues with my truck, took it in they kept it a week. When I got it back they said they would fix the issue for 3,000 plus. I just bought the truck and it came with a warranty and they are telling me it More

by TX.FREEDOM.SEED
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Roel
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Jun 26, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. We regret to hear about your experience with our service department. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerWe're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. JR Velasco General Manager rvelasco@lithia.com

June 20, 2023

Professional staff responsive and time effective without any deficiencies in quality and or workmanship issues More

by MMCCAINMW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.

June 17, 2023

Home service was great. Did not know they had this service. Will use it agin More

by RITA.STRICKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Home service Teck
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Jun 18, 2023 -

Access Ford of Corpus Christi responded

Thank you, Rita! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 16, 2023

I’m happy with their service to my Lincoln vehicles, except that they no longer provide loaner cars & they don’t do a free wash or vacuum anymore. More

by BUDDYMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 13, 2023

Poor service never a loaner like we paid for the Lincoln experience never washed when returned to us More

by Margarette Deschwipple
Recommend Dealer
No
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Jun 17, 2023 -

Access Ford of Corpus Christi responded

Margarette, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. JR Velasco General Manager rvelasco@lithia.com

June 07, 2023

Super friendly lady who helped me set apt etc, and super fast was done in less than an hour!! Service has never been faster!! More

by JOSEPH.ONEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 07, 2023

The mobile Service was great! Technician was friendly and professional! Extremely convenient using the mobile service! More

by TIFFANY_8403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Access Ford of Corpus Christi responded

It's great to hear that you enjoyed our mobile service! Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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