Access Ford of Corpus Christi - Service Center
Corpus Christi, TX
1,782 Reviews of Access Ford of Corpus Christi - Service Center
Professional and straightforward. Always treated me well and honestly. Quality and timely work on repairs Always treated me well and honestly. Quality and timely work on repairs More
Excellent service, communication, and experience! Trent the Service Manager and Jonathen the Service Advisor Were Exceptional!!! I Found a place that has earned my business and I'm confident with the Trent the Service Manager and Jonathen the Service Advisor Were Exceptional!!! I Found a place that has earned my business and I'm confident with their Work and Professionalism! More
Service manager was an advocate for me to get Ford to do the right thing. Service writer who called me after I spoke to manager, was very willing to not be my advocate which would have resulted in an additi the right thing. Service writer who called me after I spoke to manager, was very willing to not be my advocate which would have resulted in an additional cost to me of about $4000.00. Work done was timely and professional More
Friendly, and very accommodating worked around my schedule to get me into a new vehicle schedule to get me into a new vehicle More
They were very efficient and timely with their work. Gave us a heads up on worn tires Gave us a heads up on worn tires More
My experience with getting my oil changed was great! I had enough Lincoln Access Rewards points to cover almost the entire cost & they washed & vacuumed the car, too! Unfortunately, they entered all of I had enough Lincoln Access Rewards points to cover almost the entire cost & they washed & vacuumed the car, too! Unfortunately, they entered all of the service & charges as though it was done to my old, 2016 silver MKC (which I no longer have) instead of my 2019 red Nautilus. Hope that doesn’t count against me somehow later on. More
Service dept was not organized. Dealt with 3 different individuals. Juan was more focused on his tasks than customers on site. Jonathan did not communicate well and seemed lost most Dealt with 3 different individuals. Juan was more focused on his tasks than customers on site. Jonathan did not communicate well and seemed lost most time we talked. Trent was friendly, knowledgeable and helpful. Overall the service area was mess. Cluttered paperwork everywhere. Took Jonathan 5 minutes to find my keys because they were labeled wrong. I asked Jonathan to order a $26 part I planned to install myself because they quoted me $300 labor to do it but the part never got ordered. I will have to go back and get it when it comes in. The assurant extended warranty I purchased Jan 2023 is no longer the extended service provider. Comment made by Jonathan was assurant not happy with us right now cause we no longer use them for extended warranties. Let’s hope they cover the claim. More