Back

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,782 Reviews

1,782 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
August 18, 2022

Lack of professionalism Incomplete work Poor communication Poor phone service Poor customer service Lack of transparency and honesty Poor organization More

by Commander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth Garza
Aug 22, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Barry Beard Service Director barrybeard@lithia.com

August 16, 2022

Very had state inspection done. Did in what I would say in a timely manner. More

by BRENN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Access Ford of Corpus Christi responded

Brenn, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 15, 2022

I find them very good. Maybe a little expensive when it comes to labor to replace parts when you order parts from them. More

by CMATLOCK2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 11, 2022

Service was actually pretty quick. In and out in the same day, I was quite impressed More

by SALBERTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 11, 2022

Office personnel very courteous the place is very clean and easy to get to very good work More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 08, 2022

The best part was that I did not have to wait that long for an oil change. The people at the service department were very friendly. I enjoyed their coffee and watching TV while I was waiting. I’m from King More

by ELDADAWSON
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name I think he was a new employee
Aug 08, 2022 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 07, 2022

Should have been able to talk to machanic / technician in person to discuss work being done. More

by Perry Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only on phone.
Aug 08, 2022 -

Access Ford of Corpus Christi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 06, 2022

Service rep was very good and polite. Service performed in a timely manner. Labor charges a little high for simple air & cabin filters. More

by Rhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick serv person
Aug 08, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 06, 2022

The dealership is always clean. The parking lot is neat with many cars and trucks. And when you park your vehicle you'll be greeted by some of finest people ready to serve you. More

by matt.valadez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan [last name unknown]
Aug 08, 2022 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 04, 2022

Liz was amazing she took charge got us in a loaner and saved our vacation she even helped us move all our luggage to the loaner! She had us up and on the road within 30 minutes! THANK YOU SO MUCH LIZ, Y More

by HALLER_ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to leave us this fantastic five-star review! We're thrilled to hear that you found your experience with Liz to be a positive one. We look forward to sharing your compliments with her and the rest of our crew. We hope you had a great vacation, Arlene. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

...
85
...