Ackerman Toyota

I was very satisfied with the service I received. I was taken at my appointment time and it wasn’t too long of wait to have the work done that was needed. taken at my appointment time and it wasn’t too long of wait to have the work done that was needed. More

Metja Christopher was friendly and helpful, and took great care of my service issue! She answered the phone when I called, knew enough about the service schedule to be able to let me know right away how great care of my service issue! She answered the phone when I called, knew enough about the service schedule to be able to let me know right away how soon they could get me in- didn't have to put me on hold even. Nice! More

Service was excellent, Rich made sure I understood and took care of everything. Very prompt and professional service at Ackerman. I gave them a 10. took care of everything. Very prompt and professional service at Ackerman. I gave them a 10. More

I it is the only place that I trust to work on my car. They give me great service and value to fit my budget. They give me great service and value to fit my budget. More

I'm sure the work they do at Ackerman Toyota is OK, BUT.... When I had my tundra in for the Takata air bag recall, I had some cash ($20 - all 1 dollar bills) stolen out of my truck while it was there. BUT.... When I had my tundra in for the Takata air bag recall, I had some cash ($20 - all 1 dollar bills) stolen out of my truck while it was there. The cash was not in plain view, you had to look for it to find it. So I called the dealership and asked for the service manager. I left a message on voicemail stating what happened and that I didn't expect a return phone call, I just wanted them to be aware they have a THIEF working with them. I got a return phone call from MARK BEADLES, the service manager. Instead of apologizing for the theft, he turned the whole thing back at me, asking if I was sure the money was there when I dropped off the truck. He was very rude and stuck up for the THIEF employee saying "why would somebody making good money risk his job for $20"? Because some people cant resist the temptation of easy money. I did not expect anything from him, but the way he handled the whole thing was very unprofessional. Basically he was an absolute xxxxxx. With plenty of Toyota dealerships around, I would avoid ACKERMAN at all costs. You will be glad you did. More

Nothing short of excellent The sale staff was very helpful and knowledgeable and kind very patient not forcing very professional I would do business with this company again excellent staff. helpful and knowledgeable and kind very patient not forcing very professional I would do business with this company again excellent staff. More

All was fine--did what I needed and were very apologetic for the unexpected delay. Also, the service advisor was helpful and affable. In addition, I like your coffee service. for the unexpected delay. Also, the service advisor was helpful and affable. In addition, I like your coffee service. More

I was serviced immediately upon arriving at the dealership. Steven came out personally and brought me inside to get the services I needed for my vehicle. Spacious and comfortable waiting area. dealership. Steven came out personally and brought me inside to get the services I needed for my vehicle. Spacious and comfortable waiting area. More

As always it is easy to deal with people at Ackerman. Darwin is a case in point but also working with Mason on the financial side was straightforward and clear. We now have a 2021 Prius and we look forwa Darwin is a case in point but also working with Mason on the financial side was straightforward and clear. We now have a 2021 Prius and we look forward to a smooth ride with the least impact on climate change. More

As always great service. Prompt updates per phone on As always great service. Prompt updates per phone on status of service. Service done in good time. Can’t think of what else to say! As always great service. Prompt updates per phone on status of service. Service done in good time. Can’t think of what else to say! More