
Ackerman Toyota
Saint Louis, MO
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326 Reviews of Ackerman Toyota
Easiest purchase ever. Worked with Tyler and he is hands down the most knowledgeable salesmen I've worked with before. We ran into a few issues finding exactly what I wante Worked with Tyler and he is hands down the most knowledgeable salesmen I've worked with before. We ran into a few issues finding exactly what I wanted, but Tyler used his network and experience to fix the problem. The finance team was superb as well. I'll be back sometime soon. Thanks for a pleasant experience. More
From beginning to end the folks at Ackerman made this an effortless, pleasant experience. They kept me informed of what they were doing & suggested that I clean the AC which had some build up. No pressure. effortless, pleasant experience. They kept me informed of what they were doing & suggested that I clean the AC which had some build up. No pressure. Well explained. Grateful I did it. Better for our health during the long, humid summer. The waiting room is lovely. Plenty of room. AND! The restroom was clean! So important to women! Everyone was cordial, helpful and friendly! More
No Problems; Friendly, Courteous People I took my car in for a recall and an oil change. I usually take my car elsewhere for less expensive oil changes, but didn't want to go a second place I took my car in for a recall and an oil change. I usually take my car elsewhere for less expensive oil changes, but didn't want to go a second place in this time of COVID. I called ahead as the recall letter suggested to make sure they would have the needed parts. It was scheduled for a week later, so good thing I didn't just drop in. With the oil change they do a free inspection. They found three additional things to recommend - two that seemed reasonable to me and one that was recommended for 50,000 miles (which I declined since I was at 41,000, but no pressure to do it). They estimated my service would take two hours, but asked if I needed the car back by a certain time. Turned out they were giving priority to folks waiting in store, if it wouldn't inconvenience me, so as to limit the in store customers' exposure in this time of COVID. That was thoughtful of them. I was going home to wait and my car was ready when estimated, even with the extra stuff, so I was pleased. More
Quick check up turned into major fix Altho I expected a short visit to check our Prius before a long trip, major deficiencies were found and fixed within the time estimated. Nice place to Altho I expected a short visit to check our Prius before a long trip, major deficiencies were found and fixed within the time estimated. Nice place to wait inside out of the heat. More
Appointment for recall on fuel system I was met at the service center immediately and told service for replacement would take 2 to 4 hours. At precisely two hours, Dennis told me the work I was met at the service center immediately and told service for replacement would take 2 to 4 hours. At precisely two hours, Dennis told me the work was completed. I was delighted. The waiting area is spotless, furnishes coffee, and all protocols were followed to provide a safe and distanced environment.Thank you for your courteous and efficient service.I am grateful!! More
Great Dealership, from Sales to Service Literally the only dealership of any brand I would recommend or write a review for. Just recently had to replace broken glass in my new 2020 purchase Literally the only dealership of any brand I would recommend or write a review for. Just recently had to replace broken glass in my new 2020 purchase and they did it quickly at a lower cost than they quoted. More
Very Satisfied with my experience at Ackerman Toyota. Darwin was a Great Example of how every salesman should be. My Husband and I are very pleased and will make sure to share our experience with oth Darwin was a Great Example of how every salesman should be. My Husband and I are very pleased and will make sure to share our experience with others. More
Best Toyota dealership Ackerman Toyota has a beautiful facility, both sales and service. Everyone that we have had contact with has been very friendly and helpful. We highl Ackerman Toyota has a beautiful facility, both sales and service. Everyone that we have had contact with has been very friendly and helpful. We highly recommend this dealership. More
Emissions test only this time I will keep coming back here for both of my Toyota vehicles maintenance. No need to go anywhere else when I only live a few miles from here. I will keep coming back here for both of my Toyota vehicles maintenance. No need to go anywhere else when I only live a few miles from here. More
Clean shop, friendly service The service department was very clean and well run. Everyone was very friendly and helpful. I was in and out in no time. Highly recommend this dealers The service department was very clean and well run. Everyone was very friendly and helpful. I was in and out in no time. Highly recommend this dealership. More