Ackerman Toyota

Always a pleasure As much as having work done on your car can be a pleasure, this is it. The waiting area is clean and comfortable. The employees are pleasant and fri As much as having work done on your car can be a pleasure, this is it. The waiting area is clean and comfortable. The employees are pleasant and friendly. More

Always a good experience I was able to schedule my appointment easily. I came in for a overall check and I think it was done, but I didn't seem to have a charge for that. Ho I was able to schedule my appointment easily. I came in for a overall check and I think it was done, but I didn't seem to have a charge for that. However, I did get some recommended work done and I feel comfortable with their work. I bought a car from them and it finally gave up around 19 years old, so I trust them. More

Ready when scheduled--friendly service. Hopefully item fixe Wondering why staff wasn't wearing masks? All friendly and efficient. Showroom and service area clean. Scheduled work done on time. I had a good n Wondering why staff wasn't wearing masks? All friendly and efficient. Showroom and service area clean. Scheduled work done on time. I had a good nap. More

Considerate Service I was really pleased that the technician gave a thorough explanation of the problem I thought I had and why it was happening. He did not talk down to I was really pleased that the technician gave a thorough explanation of the problem I thought I had and why it was happening. He did not talk down to me but was clear and thorough! He also told me what was due and what should wait. I hate feeling as if I am being oversold on repairs, and there was none of that! I also appreciated that the customer area was being cleaned as a customer left. This was a great experience! More

prompt and professional I have always had a great experience with this dealership. They are prompt, professional and responsive. I will continue to use their service for yea I have always had a great experience with this dealership. They are prompt, professional and responsive. I will continue to use their service for years to come. More

Great service as always. Really prefer taking my car here rather than anywhere else. Courteous, helpful, and timely. Forgot to get my card stamped again though! rather than anywhere else. Courteous, helpful, and timely. Forgot to get my card stamped again though! More

Over and Above I’ve been a fan for many years through several Ackerman Toyotas. Recent service was over and above. From the driver who came for my car to the service I’ve been a fan for many years through several Ackerman Toyotas. Recent service was over and above. From the driver who came for my car to the service manager, etc., communication was superb. More

Totally Satisfied! I have purchased 3 new vehicles from Ackerman, starting in 1999. I will keep going back to Ackerman because this dealership provides me with the to I have purchased 3 new vehicles from Ackerman, starting in 1999. I will keep going back to Ackerman because this dealership provides me with the total package - sales, service and excellent followup. More

Always a pleasure The waiting area is clean, comfortable and well lighted. The employees are all friendly and courteous. I have never had a bad experience and have be The waiting area is clean, comfortable and well lighted. The employees are all friendly and courteous. I have never had a bad experience and have been coming here for years now. More

Exactly what I was looking for This is the fourth car I have purchased from Ackerman. I was looking for a C-HR, and liked a certain color that had been discontinued in 2019. I fo This is the fourth car I have purchased from Ackerman. I was looking for a C-HR, and liked a certain color that had been discontinued in 2019. I found one at another dealer with 26,000 miles, but they wouldn't give me much on a trade in. I decided to call Ackerman to see if they had a lease return coming in. Within 5 minutes they had the exact car I wanted, in the correct color. It was brand new, just over 300 miles on it, sitting on a lot in Illinois. I had it within two days. Paid much less than a new 2020. More