Acton Toyota of Littleton

Just a few words to say about Scott Dougherty: He greets Just a few words to say about Scott Dougherty: He greets with a genuine smile, looks you in the eye while talking, Straight forward and yet friendl Just a few words to say about Scott Dougherty: He greets with a genuine smile, looks you in the eye while talking, Straight forward and yet friendly all in the same moment, Answered questions with honesty, and knowledge. His approach was to give to me the car with the color that I wanted and to make me a happy customer. The financial manager- Jack Lloyd- deserves credit as well. He was able to sift through all the warranty information with me. Answered my millions of questions and never once flinched when we looked at the clock and saw that it was well after closing. When I walked out of his office, I found my salesman - Scott Dougherty there, waiting to shake my hand, and said, "Thank you for your business, if you have any further questions just call." It was warm, and sincere. The next visit in was on the day that my car was ready. Scott spent a long time with me, making certain that I was comfortable driving away in my new car. His tlc to me, goes a long way. More

We never expected to have such a positive experience with any dealership, but were intrigued enough by several Toyota & Scion listings on Autotrader.com to go in and check them out, and what a world of diffe any dealership, but were intrigued enough by several Toyota & Scion listings on Autotrader.com to go in and check them out, and what a world of difference! First with Jack Mendosa at the new vehicle sales office and later with Bob Gaudet and associates over at the used car annex, we received such great customer care, respectful and helpful assistance, withOUT all the unwanted sales pressure, that we were not only able to find the right used car for us after our long search, but also found a great new service and sales outfit to recommend to friends going forward! Thank you, Jack & Bob! Kate Pieters & Tess DeCosta, Arlington, MA More

My family and I had an outstanding customer experience at Acton Toyota because of Jim Higgins from the Internet Sales team. I really wanted a safe care, one I could park easily on the streets of Boston, an Acton Toyota because of Jim Higgins from the Internet Sales team. I really wanted a safe care, one I could park easily on the streets of Boston, and yet, I didn't want it to look like a car my suburban parents would buy. (I'm 26 and a grad student). Jim was such a huge help in narrowing my choices down for me, never being too opinionated (but full of information) or rushed in anyway. His sincere friendliness and honesty made it so comfortable to test drive all the cars I wanted to-and more than once!. When it came time to work out the price, Jim was terrific telling us about all the incentives Toyota had and went the extra mile or two for us, quickly finding the perfect car at a dealership in another state for me. We went to other dealerships and priced cars on a Car Club website, but Jim and Acton Toyota were the most competitive and Jim was a stellar salesman. Ask for him! Oh, I have a bright red, Corolla S! Love it! More

Tom Downing and Acton Toyota made the purchase of my new Toyota 4 Runner an enjoyable experience. Prior to meeting with the folks at Acton, I never realized how easy of a process this could be (I actually Toyota 4 Runner an enjoyable experience. Prior to meeting with the folks at Acton, I never realized how easy of a process this could be (I actually had a deposit down with one of their competitors, but felt that particular dealer was "sleazy" and asked for a refund....this proved true as it took over 3 weeks to get my money back). Tom alleviated all my concerns and the misconceptions I had about the car buying process. He was willing to show my all the charges printed out for my trade and for my new vehicle. Also, he helped me w/ the aftermarket "add on's" and ensured everything fit perfectly (one cargo mat didn't and he immediately fixed it). The individuals at Acton worked as a team...from my initial contact with Scott, to Tom who let us take the test drive, to Jack with the interest and financing. I highly recommend this dealership to anyone looking to purchase or service a car. I'm willing to drive 25+ miles to do business with Acton Toyota. More

I appreciate their sales approach as they were pretty laid back and not aggressive as I decided what I wanted to buy. The staff made the purchasing process very easy. Plus they have a comfortable and r laid back and not aggressive as I decided what I wanted to buy. The staff made the purchasing process very easy. Plus they have a comfortable and roomy waiting room (tv, magazines, beverages) which I'm sure I'll enjoy when I bring my car there for service. More

Great experience, John and I communicated via email all during my selection of vehicle. Any time I asked for price quote John provided back to me timely. Because of the way John handled my online and in pe during my selection of vehicle. Any time I asked for price quote John provided back to me timely. Because of the way John handled my online and in person experience I selected Acton Toyota over other local dealerships. More

Scott Doherty was delightful to do business with, very friendly, helpful and knowledgeable, and always available to answer questions. I had come to Acton Toyota after my 2008 Prius had been rear-ended an friendly, helpful and knowledgeable, and always available to answer questions. I had come to Acton Toyota after my 2008 Prius had been rear-ended and sadly totaled. I didn't have much time to find a replacement once the insurance settlement figure came through. Scott gathered up some of the best options price and mileage-wise, and we went for a test drive, and I decided since the mileage was low, as was the price, to purchase the 2010 Pruis from Acton. The car had been a fleet car of the dealership, and there did end up being a delay on the title coming from the registry, but Scott kept me up to date on the process, and arranged for a rental from Acton Toyota as the title wasn't ready when my rental from the insurance company expired. When the title did arrive, Scott drove my new car out to my house and picked up the rental, he went above and beyond when it came to customer service! I love my new car, and I really enjoyed working with Scott and the other folks at the dealership, and would recommend him and Acton Toyota highly to anyone car shopping. More

I leased a 2011 RAV4 from Acton Toyota of Littleton. Scott Doherty was a pleasure to work with. He was very helpful, outgoing and knowledgeable. I will definitely go back to Acton Toyota of Littleton. Scott Doherty was a pleasure to work with. He was very helpful, outgoing and knowledgeable. I will definitely go back to Acton Toyota of Littleton. More