Acton Toyota of Littleton

Do NOT buy a vehicle anywhere else!!! After some very Do NOT buy a vehicle anywhere else!!! After some very pushy, relatively incompetent and all-around "standard treatment" received at two other Toyot Do NOT buy a vehicle anywhere else!!! After some very pushy, relatively incompetent and all-around "standard treatment" received at two other Toyota dealerships, I resorted to the internet. I sent a price quote request from Toyota's website to compare prices on an FJ Cruiser. To my surprise, one dealership came in SEVERAL thousand dollars under everyone else's "best offer". I was told by some dealerships to "be weary" of this quote and that there was "no way" someone would sell me this car for that price. Well, it just goes to show that the team at Acton Toyota will do what it takes to make customers happy. When we went to see the Cruiser, there were no unpleasant surprises. No add-ons, no hidden charges. In fact, Dave pointed out immediately that there was a scratch on the bumper and that a new one was already on order" After purchase, they made TWO trips to the registry for us and even finagled some things so we could get it for a weekend trip already planned. When we'd had the car for a week, Dave called because he'd just found out that at 5,000 miles the maintenance required light would come on, reminding me the first oil change was due - he didn't want us to worry. We just took her in for that 5,000 mile oil change and were reminded of how pleasant and helpful everyone at Acton is. So, a little late, I'm posting my review. Acton Toyota provides THE best dealership experience. Dave Rodger is fantastic, and the team at Acton goes above and beyond...something very hard to find these days! Danita and Dana More

We appreciated the no pressure, high customer service experience, from start to finish, we encountered at Acton T. In a business that has some infamous "players" they truly put action behind their words experience, from start to finish, we encountered at Acton T. In a business that has some infamous "players" they truly put action behind their words. They are a credit to your industry. We have already complimented you and your company to our friends, advertising that money can't buy. Thanks again and regards, Jonathan and Cheryl More

Sales persons are very nice and cooperative. I got prompt responses and e-mail confirmations. They are friendly and customer centric approach. responses and e-mail confirmations. They are friendly and customer centric approach. More

A couple of years ago a change in work location caused me to have my 2005 Tundra serviced at Acton Toyota. The friendliness of their service team made me determined to try them for my next purchase of a new to have my 2005 Tundra serviced at Acton Toyota. The friendliness of their service team made me determined to try them for my next purchase of a new car. When it came time to replace our older car - a VW Passat, I went to Peter, who put me very comfortably into a new Camry LE. The buying experience was very professional and I really could not have asked anything more. I was able to order my new car exactly the way I wanted with every option. The delivery was great, and we have been enjoying the new car now for a couple of weeks. There are a few Toyota dealers between my home and Acton (which is 25 miles away) by I still chose to deal with Acton Toyota. More

At Acton Toyota Internet Sales, Iwas able to get the best price in the area. I received a great service that was friendly, honest, helpful and hassle free. I would definetly give their name to any of my fr price in the area. I received a great service that was friendly, honest, helpful and hassle free. I would definetly give their name to any of my friends. They are the best around. Sincerely, Ann Heller More

Very easy buying experience. Dealt with internet sales. Very prompt with emails and provided exactly the info I needed. Car delivered when promised and gave free floormats. I highly recommend them! Very prompt with emails and provided exactly the info I needed. Car delivered when promised and gave free floormats. I highly recommend them! More

I contacted this dealer through an internet sales office. Ken was very personable, never too pushy. He was extremely knowledgeable about the vehicle I was interested in and presented the various options th Ken was very personable, never too pushy. He was extremely knowledgeable about the vehicle I was interested in and presented the various options that were available. I received a good deal on the new van I bought and a fair price on my trade in. I had the car inspected at the service department, and did not have to wait too long, or make an appointment. It was a pleasant transaction More

We met Ben Koller at actontoyota.com on a Saturday afternoon, and drove home in our new 2006 Avalon later that same afternoon! Never have we bought a car in a day, from the only dealer we went to. Ben afternoon, and drove home in our new 2006 Avalon later that same afternoon! Never have we bought a car in a day, from the only dealer we went to. Ben was a pleasure to work with! He's very polite, calm, knowledgeable, eager to please, helpful and not pushy. Others there as well made our experience a pleasant one. Our financing was done smoothly as was our trade-in. This is the way car-buying should be! More

Justin Brun at Acton Toypta responded to my Internet request for information on a 2007 Hybrid Toyota Camry. I wasn't quite ready to make the purchase at the time so Justin periodically e-mailed me. We request for information on a 2007 Hybrid Toyota Camry. I wasn't quite ready to make the purchase at the time so Justin periodically e-mailed me. We did speak on the phone once or twice as well. After several weeks I was ready to make a purchase but had decided not to get the hybrid. I visited or contacted two other Toyota dealers from whom we had purchased Camrys in the past. Then I called Justin for a price for a Camry LE with a sunroof. He gave me a price that was the best of the prices I had been quoted. We discussed when a car matching what I wanted would be available. He found one and gave me a date range when it would be delivered. We concluded the deal by phone and fax since we live about 16 miles from the showroom. He called in a few weeks to let us know more precisely when the car would arrive. Then he called to let us know that it was in and we made arrangements to come into the showroom and pay the balance for the car and pick it up. Justin was very helpful in working out the details of what would be needed to pick up the car. Justin and others we met with when we picked the car up were very friendly and easy to deal with, encouraging questions and providing answers. The entire experience is the best and easiest we've had buying a car. We also love the car! More

Ben Koller is the most outstanding salesperson I've ever dealt with in all my years of buying cars. He helped my mom purchase a Toyota Sienna that needed to be fitted with handicap equipment after the sale, dealt with in all my years of buying cars. He helped my mom purchase a Toyota Sienna that needed to be fitted with handicap equipment after the sale, due to my mom's MS. He not only gave my mom a great price, but he went above and beyond in helping us deal with the handicap mobility shop that installed the equipment, even though he didn't benefit from any of these dealings after the sale. He is the most honest and respectable salesperson I have ever met and I will continue to buy all my future cars from him and Acton Toyota going forward. Ben has earned Acton Toyota a lifelong customer. I will recommend Ben and Acton Toyota to anyone. More