Acton Toyota of Littleton

From start to finish, I was treated courteously and respectfully by the sales associates, Ben Koller, Ken Hsu and by your Financial Service Manager, Kevin Manning. Ben's initial phone response to my i respectfully by the sales associates, Ben Koller, Ken Hsu and by your Financial Service Manager, Kevin Manning. Ben's initial phone response to my internet inquiry was very prompt and proved to be very useful in confirming the vehicle specifications, pricing and availability that I was interested in, which certainly gave Acton Toyota a leg up on its competitors. Ben immediately made me feel comfortable and assured that I would be paying a fair price without having to worry about any of the typical sales ploys often encountered when purchasing a new automobile. I was specifically impressed that Ben was ready, willing and able to have Ken assist us while he was temporarily unavailable with another customer, rather than stalling or juggling his customers, so that he alone could make the sale. That type of teamwork in commissioned based environments is rare and commendable. If we, or any other customer for that matter, felt that they were not getting the appropriate attention of the salesman, customer's would likely walk out the door and purchase a vehicle from a competitor. Again, this type of team approach is very unique and impressive. Many people that I know hate the experience of buying new cars, mostly due to the lack of trust in the salesman. I can honestly say that I have been raving about the ActonToyota.com Internet Sales Team to everyone I know because they made the whole experience of buying my new Toyota and an absolute pleasure, as it should be! More

First time dealing with Acton Toyota. Very professional sales person who took his time with us. No high pressure at all. Purchased hybrid Camry. I definitely recommend this dealership. sales person who took his time with us. No high pressure at all. Purchased hybrid Camry. I definitely recommend this dealership. More

By far the easiest and most friendly car dealership I have ever been in. And buying a car was the simplest process ever. Over the phone I told Rick what I was prepared to pay, what I needed to get for a have ever been in. And buying a car was the simplest process ever. Over the phone I told Rick what I was prepared to pay, what I needed to get for a trade, which Scion I wanted and options and, BTW I wanted it in two days so we could go to DC to see the grandchildren. "Done" said Rick and it was done. "Key in hand" was the mantra. And, it was a win-win deal for all concerned. And, you know what, we love our feisty black Scion. For this pair of retirees, drving the Scion Xb is a blast! Scion rules and Acton.toyota.com is the best way to buy a Scion! More

First time ever at Acton Toyota where I purchased a hybrid Camry. No high pressure sales, rather laid back. Knowledgeable sales staff, very accommodating. Would definitely recommend after shopping o hybrid Camry. No high pressure sales, rather laid back. Knowledgeable sales staff, very accommodating. Would definitely recommend after shopping other dealers. More

It was great to find someone as honest and helpful as Ben. Everything upfront and to the point. Have sent 4 people to see him since purchasing my vehicle and all 4 have purchased a car from Ben. Never in Ben. Everything upfront and to the point. Have sent 4 people to see him since purchasing my vehicle and all 4 have purchased a car from Ben. Never in the past did I ever recommend anyone towards a dealer. It was a pleasure buying from Ben... Tom Reardon More

Bought a Highlander and a Sienna within 2 months from this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg r this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg rebates. No hassles on pricing. Also, when we changed our mind about the options etc, price change was in accordance to invoice prices published in Edmunds, carpoint.com, carsdirect.com etc. I definitely recommend this dealership. More

Bought a Highlander and a Sienna within 2 months from this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg r this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg rebates. No hassles on pricing. Also, when we changed our mind about the options etc, price change was in accordance to invoice prices published in Edmunds, carpoint.com, carsdirect.com etc. I definitely recommend this dealership. More

Internet pricing provided was most advantageous around. Was skeptical about hidden fees, but found the final sales process to be very smooth. Price was exactly as quoted. Most hassle-free buying experien Was skeptical about hidden fees, but found the final sales process to be very smooth. Price was exactly as quoted. Most hassle-free buying experience I have ever encountered. Am now recommending this dealer to all friends & family. More

They are the best! Honest and straightforward people. They gave me exactly what I wanted without trying to pressure me into anything. The ease of price negotiation blew me away! (I dealt with internet sa They gave me exactly what I wanted without trying to pressure me into anything. The ease of price negotiation blew me away! (I dealt with internet sales department). When I got to the dealership, there were no surprises - they honored the agreement 100%! I talked with other people in the lobby - a lot of repeat business. Clearly, Acton Toyota does not take advantage of their customers! Highly recommend. More