Acura Of Pembroke Pines - Service Center

Great service every time. Kinda far for me but worth the good service and have car washed without asking or expecting. Kinda far for me but worth the good service and have car washed without asking or expecting. More

I waited three hours with my toddler (due to a "paperwork error") for an oil change I was told would take an hour and fifteen minutes. Come to find at the end that when I bought the car from this same dealer error") for an oil change I was told would take an hour and fifteen minutes. Come to find at the end that when I bought the car from this same dealership seven months ago they didn't give me the key I needed to unlock my tires for rotation. I was told they could probably give me new locks, but the salesman who sold me my car wasn't there, so I'd have to make the 45 minute drive again with two children under three. And if I wanted them to replace the locks with normal bolts, well that would take another twenty minutes when I was already getting calls from home because my infant was out of pumped breast milk and I still wasn't home four hours later (and still 45 minutes from home). They said they'd follow up about the locks, but that was two days ago and I haven't heard back. Really disappointed after the buying process went so smoothly last time. More

Acura of Pembroke Pines took good care of my 2010 Acura MDX. Marco Pinto, Kevin Gomez and the team got me in and out quickly. They changed the oil and had me on my way. MDX. Marco Pinto, Kevin Gomez and the team got me in and out quickly. They changed the oil and had me on my way. More

The service department is customer oriented. The lounge area and restroom 🚻 were kept very clean. My service advisor, Lucas Perez provided me with excellent service. He answered my questions wi The lounge area and restroom 🚻 were kept very clean. My service advisor, Lucas Perez provided me with excellent service. He answered my questions with knowledge and friendly attitude. He's a great employee to the service department. How come his name is still not listed on the dealership website ?? More

My service writer, Marcos, was great. The department finished my car faster than expected. Everything was done well. The department finished my car faster than expected. Everything was done well. More

The service advisor was very attentive and made the process very easy and quick. I was in and out in about an hour. process very easy and quick. I was in and out in about an hour. More

Good service and good communication. My service advisor Emilio kept me up to date on my car and explained things well. My service advisor Emilio kept me up to date on my car and explained things well. More

Everyone who we worked with at your dealership was helpful, knowledgeable and nice. I’m in sales, so I know it’s hard to find good people today. Thanks helpful, knowledgeable and nice. I’m in sales, so I know it’s hard to find good people today. Thanks More

Good service and timely delivery of service rendered, accommodated me with a loaner car. Good communication from Marco the service writer, he was attentive to my needs and took time to discuss the servic accommodated me with a loaner car. Good communication from Marco the service writer, he was attentive to my needs and took time to discuss the service needed. More

Excellent customer experience service was quick and efficient. Cost were discussed up front appreciate that efficient. Cost were discussed up front appreciate that More