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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,462 Reviews
Call Service Center (954) 985-2424

5,462 Reviews of Acura Of Pembroke Pines - Service Center

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November 03, 2021

Warranty work. Provided loaner car for duration of repair, good daily follow up and updates. More

by Rikus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Nov 03, 2021 -

Acura Of Pembroke Pines responded

We're glad the Acura of Pembroke Pines team could make your warranty service a five-star experience! Thank you for coming!

November 03, 2021

I love it you did excellent service. I am going to tell all my friends and relatives about your service. More

by PURNAPATNALA1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the kind review! We appreciate you recommending us to your friends & family and look forward to serving you again in the future. Take care! - The Acura of Pembroke Pines Team

November 03, 2021

Jean Lewis is the best service technician. Very professional and prompt great service clean showroom. More

by ed536m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic review - Jean will be so happy to hear it! We appreciate your business and look forward to seeing you next time here at Acura of Pembroke Pines!

November 03, 2021

Jean-Louis was helpful and took care of me. Always nice and personable. The car ran good with no issue after servicing. I always check their work when I get home making sure all things are done correctly. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Acura Of Pembroke Pines responded

We're so happy Jean-Louis could earn five stars for assisting you during your visit, Fred! Thank you for being an Acura of Pembroke Pines customer!

November 02, 2021

The customer service was great. Everything was quickly. I received a good care. I’ll recommend them. More

by MARIAPERAZA158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars, Maria! We look forward to seeing you next time!

November 02, 2021

Jordan Ferber is an excellent service manager. Car is always serviced both properly and very timelt More

by bisshoeman
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for this kind review! Jordan is indeed a fantastic asset to our team and we look forward to sharing your wonderful feedback with him. Thanks for being an Acura of Pembroke Pines. We appreciate your support and look forward to your next visit!

November 02, 2021

They didn’t honor my warranty claim gave me ridiculous excuse saying they needed to duplicate it in person and didn’t believe me when I said the issue isn’t persistent More

by danielgiraldo0117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Im
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Nov 17, 2021 -

Acura Of Pembroke Pines responded

Hi Daniel, thank you for bringing this to our attention. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

November 02, 2021

I had a wonderful experience with Acura of Pembroke Pines Service Department. Ron was the best! More

by KKJT@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
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Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting Ron at Acura of Pembroke Pines! We look forward to your return!

November 02, 2021

Great service and good very thing hod done on time and very friendly service staff More

by AMIR_SAFVAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
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Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review! We're glad you enjoyed your experience with our team here at Acura of Pembroke Pines and we hope we can be of service to you again in the future!

November 01, 2021

Professional, fast and accurate!!!No extra payments or Professional, fast and accurate!!! No extra payments or hide situations compare to the Honda Miami Lakes is terrible, I'll stay in this dealer for no More

by YAIMANDREA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear! We hope to have you as a customer for life! -Acura of Pembroke Pines

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