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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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March 25, 2021

Always the best customer service. I tell everyone I know, I would not go anywhere else. Super friendly and knowledgable. Thank you always for being great. All the service specialists are great. We always as More

by lisettesanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toscano, Anthony Morales, Neville Braganza, Andres Perez
Mar 26, 2021 -

Acura Of Pembroke Pines responded

So glad we delivered a 5-star experience! We'll share your praise with Marco and let them know they're a favorite of yours! Thanks for the great review and for being part of the Acura of Pembroke Pines family!

March 24, 2021

Customer service was excellent professional and quick. My car looked shiny and clean just like the first day when I bought it. It even drove much smoother after my oil change. Mr. Perez was friendly and More

by CLEMISTINEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 24, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

March 24, 2021

Service man was very pleasant and friendly. Everything was clean and quick. Very happy service we received and this was very knowledgeable in his field. More

by maoagreda
Customer Service
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 24, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit to Acura of Pembroke Pines!

March 24, 2021

I am completely satisfied with the service provided by the service department. In fact, Service advisor Jean Louis is always helping in delivering excellent service every time. I have absolutely no reserv More

by tennispoints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback! We'll be sure to let Jean Louis and the rest of the team know how pleased you are with their service. Thanks for being an Acura of Pembroke Pines customer and we'll see you at your next visit!

March 24, 2021

I love getting my Acura TLX serviced at Acura of Pembroke Pines. Jordan is always pleasant and professional, excellent customer service. Quick and reliable service! More

by JVCENCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Jordan & the Acura of Pembroke Pines team with your vehicle's service needs! We appreciate your kind words and look forward to your next visit!

March 23, 2021

called info as customer was identified ok, no problem, immediate taken care off, fast, precise, will repeat service again, you make it very easy thanks!! More

by BPZ001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im, Andres Perez
Mar 23, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to take care of you! Thanks for choosing Acura of Pembroke Pines, and for providing this positive feedback!

March 23, 2021

Great service. Service man was very pleasant and friendly. Everything was clean and quick. Very happy and pleased with the service I received. That’s all More

by ashleymsierra
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 24, 2021 -

Acura Of Pembroke Pines responded

We’re glad we could deliver a 5-star experience! Thanks for choosing Acura of Pembroke Pines for your service needs!

March 23, 2021

Mr. Jean Louis has been our family's trusted service personnel for more than 14 years. Taking care of my car, my wife's car and now my daughter's who was only 10 when we first met Mr. Jean Louis. Thank More

by DACHESK2436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Acura Of Pembroke Pines responded

From everyone here at Acura of Pembroke Pines, we would like to thank you for your continued patronage! We are honored to continue showing you a five-star experience when you bring your family's vehicles to Jean Louis and our team! Your review will be shared with our team! Thank you so much for taking the time to leave us your feedback! Take care until next time!

March 22, 2021

Friendly staff but lack detail in making sure the vehicle was running smoothly. Heard noise when I got home. Fixed the issue myself. Very disappointed. More

by FN8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neville Braganza
Apr 05, 2021 -

Acura Of Pembroke Pines responded

Hello - because your real name is not attached to this review, we are unable to locate your contact info in our system. If you'd like to discuss these concerns in greater detail, please feel free to contact our Service Department at (877) 468-9930. Thank you.

March 21, 2021

Your service adviser is a great customer service adviser who has been working with me since 2012 very knowledgeable and helpful and friendly thank you. More

by FORTUNE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We appreciate you being a loyal Acura of Pembroke Pines customer and look forward to your next visit!

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