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Jean Louis
1,115 Reviews
1,115 Reviews
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1115 Reviews of Jean Louis
Verified Customer
July 02, 2025
Thorough and excellent service. Recommend to any and all owners. Very professional all staff are peasant and helpful Recommend to any and all owners. Very professional all staff are peasant and helpful More
by PATDENIER
Other Employees Tagged: Marco Pinto, Kevin Gomez, Michael Grasso, Ron Richardson, Eric Ng, Christian Rodriguez
June 26, 2025
My car was towed in for a flat tire that I got late at night, and by mid morning the tire was fixed and I had my first oil change taken care of for me. The service was seamless and very responsive. I tr night, and by mid morning the tire was fixed and I had my first oil change taken care of for me. The service was seamless and very responsive. I truly appreciate the wonderful service. Thank you. More
by Rana B
Other Employees Tagged: Marco Pinto, Kevin Gomez, Michael Grasso, Ron Richardson, Eric Ng, Christian Rodriguez , Emilio Gonzalez
June 23, 2025
Great Dealership. Always get treated well and the service is always done right. Marco Pinto was very pleasant and professional. Always get treated well and the service is always done right. Marco Pinto was very pleasant and professional. More
by Pablo Guldris
Other Employees Tagged: Marco Pinto
June 22, 2025
The service of all member of the staff was extremely profesional, although I arrived late they give me a fast service. profesional, although I arrived late they give me a fast service. More
by GABRIELDM66
Other Employees Tagged: Douglas Campbell, Ryan Reeves, Giovanni Vargas, Marco Pinto, Kevin Gomez, Michael Grasso, Ron Richardson, Eric Ng, Christian Rodriguez
June 20, 2025
My first experience was horrible. I give them another chance and I can’t complain I give them another chance and I can’t complain More
by ARYATT08
Other Employees Tagged: Curtis Kennely
June 11, 2025
I’ve consistently had issues with service at Acura Pines ever since purchasing my lease. During the lease period, I felt the customer service was much better more responsive and reliable. Unfortunately, tha ever since purchasing my lease. During the lease period, I felt the customer service was much better more responsive and reliable. Unfortunately, that changed once I officially bought the vehicle. One of the ongoing frustrations has been with my email on file. At one point, it was removed, and I specifically asked to have it updated so I could receive service coupons. Yet when I went to pay for an oil change, the cashier told me there was still no email attached to my account. I brought this up with my service advisor again but this wasn’t the first time I had to ask. It’s disappointing when something that simple keeps being overlooked. I also requested quotes for a dashboard and AC piece and was told the information would be included in my paperwork. It wasn’t. No quotes were provided, and no one ever followed up. That alone made it feel like it wasn’t worth continuing to press for answers. Overall, I’ve been disappointed with the service here. I’ve given multiple chances even for small, basic things but I no longer feel like a valued customer. At this point, I’m not sure I’ll be returning. The level of service just isn’t what it used to be. More
by Val
June 10, 2025
I have been going to Acura Pembroke Pines for just about 10 years. Jean Louis from the Service Dept has always been exceptional. I am far from this dealership, but it is worth my while to get my service the 10 years. Jean Louis from the Service Dept has always been exceptional. I am far from this dealership, but it is worth my while to get my service there just because of the great customer service I get from Jean. For everything else, I have a good warranty from Acura. More
by ocasco
