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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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January 08, 2021

Easy going and well organized. Got what I needed to be done without a hassle and great customer service from Richard in-car services. This will be my go-to dealership. More

by GEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 11, 2021 -

Acura Of Pembroke Pines responded

Thanks for your kind review and for being an Acura of Pembroke Pines customer. We look forward to your continued business with us!

January 07, 2021

Great service was provided, I truly appreciate the service and honesty offered at Pembroke Acura. But would definitely improve sale management and be more customer-friendly. More

by Ven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Jan 08, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest feedback. We will be passing these comments along to our team and hope to provide you with a 5-star experience next time.

January 06, 2021

Well this is the second time I’m Dealing with this dealership On a lease and there are outstanding customer service had me come back the second time from the sales department to the service department More

by KLIBIDINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl reed
Jan 06, 2021 -

Acura Of Pembroke Pines responded

Thanks for coming back to Acura of Pembroke Pines! We're thankful to have you as a customer. We'll see you next time!

January 06, 2021

I am very pleased with my experience at Pembroke Pines Florida last December. Erdal. I am very pleased with my experience at Pembroke Pines last December More

by EDONMEZ1415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jan 06, 2021 -

Acura Of Pembroke Pines responded

We appreciate you sharing your great experience with us. We strive to provide the best possible service to everyone! We hope to have the opportunity to work with you again!

January 06, 2021

Good experience. Neville Braganza and Richard (don't recall last name) were very professional and provided me excellent service. Good experience. Neville Braganza and Richard (don't recall last name) w More

by AYESHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jan 07, 2021 -

Acura Of Pembroke Pines responded

Thanks for this great review of Neville, Richard, and the Acura of Pembroke Pines team! We're happy we could provide excellent service and we hope to work with you again!

January 05, 2021

Jean Louis is the reason I go back to Acura of Pembroke Pines, he listens to my concerns. He’s trusting, friendly and understanding. The price is a little steep, the service is awesome so it’s worth it. More

by yvesmariealtidor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest feedback! We're so happy to hear that Jean Louis took such great care of you during your recent service visit to Acura of Pembroke Pines! Make sure you check out our service specials before your next visit!

January 05, 2021

Compared to Lexus dealer.No loaner available when Compared to Lexus dealer. No loaner available when calling for an appointment. I was told to call feew more times to see if there was anything availa More

by MYMAGDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this situation to our attention. We expect our team to provide better communication, and we'll address your feedback with our service leaders to make sure we're providing a 5-star experience.

January 05, 2021

Jordan Ferber (Service Dept.) is the main reason I continue to have my 2010 Acura RDX serviced at Acura of pembroke Pines.He is always friendly and professional More

by PETERKOSAK69
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Jan 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for your continued business with us! Jordan will be thrilled to hear he has a loyal customer like yourself. We'll see you next time!

January 05, 2021

It is always a pleasurable experience having my Acura serviced at Acura of Pembroke Pines. Neville is always professional and polite. He is an asset to your dealership. More

by west_johno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jan 05, 2021 -

Acura Of Pembroke Pines responded

Thanks for trusting the Acura of Pembroke Pines service team! It is our pleasure to service your Acura. See you next time!

January 05, 2021

Andres perez was professional and great. Knowledgeable and excellent service. Provided great service service for checking my acura and advised what was wrong and what was needed. More

by KEVINASAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres perez
Jan 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for this awesome review of Andres and the Acura of Pembroke Pines team. We appreciate your business and are happy we could help!

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