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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,438 Reviews

5,438 Reviews of Acura Of Pembroke Pines - Service Center

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December 25, 2020

Neville is on top of his game He is a dedicated employee.and keeps in touch with me when I have my car in for service More

by mcordman18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Dec 29, 2020 -

Acura Of Pembroke Pines responded

Thank you so much for this positive feedback about Neville! We're grateful for your business and look forward to your next visit with us here at Acura of Pembroke Pines!

December 25, 2020

Smooth service experience! Thank you Time of service was Smooth service experience! Thank you Time of service was acceptable. Customer service experience was great. Issue was resolved. Loaner service was g More

by G. Javier R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Dec 29, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your service needs! We hope to see you next time!

December 24, 2020

Love the service and quality...........so, Um, is that 25 words? No? Still? Arg. Knock knock. Who’s there. Survey. Survey who. This survey needs.... More

by CANESRN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Acura Of Pembroke Pines responded

We're glad to hear you love our service and quality! Thanks for choosing Acura of Pembroke Pines!

December 24, 2020

Neville was awesome! The wait time was reasonable and the service was excellent. I was able to schedule an appointment the same day for my service. More

by PLMOOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Dec 24, 2020 -

Acura Of Pembroke Pines responded

Thanks for trusting our service team! We're glad to hear the service was excellent. We'll see you next time!

December 24, 2020

Richard Su it the worst service advisor I ever dealt with. Rude and degrading. Also lied about the work preformed. Had to visit 3x to correct a defect which the 3 month old vehicle had More

by ORIANNA1980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Su
Jan 08, 2021 -

Acura Of Pembroke Pines responded

We'd like the opportunity to get some more details about your visit. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

December 24, 2020

Great service and my service rep explained the process, the approximate time and set the appropriate expectations. I will definitely recommend Acura and my service Rep, Richard Im. More

by DEBBIE.BECKFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Dec 24, 2020 -

Acura Of Pembroke Pines responded

We love hearing that we are providing this level of service and care to you! Thank you for being an Acura of Pembroke Pines customer!

December 23, 2020

Neville was great and very efficient! My car was ready was before the time I was given! I will continue to bring my car to get serviced here! More

by KBZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Dec 23, 2020 -

Acura Of Pembroke Pines responded

We appreciate your 5 stars and look forward to your continued business with us at Acura of Pembroke Pines!

December 23, 2020

Quick although the "cleaning" and interior vacuuming was the absolute most notional vacuuming ever and my center console was more dusty than when I dropped it off. Not s big deal, but some room for improvem More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 24, 2020 -

Acura Of Pembroke Pines responded

We appreciate your feedback and will be passing along your comments to our team. We hope to see you again!

December 22, 2020

Everything was perfect. The staff was very friendly on arrival for service and the car was prompt on delivery of time when service was complete. . More

by luisrodriguez0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Acura Of Pembroke Pines responded

This is what we like to hear! We're thrilled our service team was able to take great care of you on your recent visit to Acura of Pembroke Pines.

December 22, 2020

I received great customer service from Jean. He was a really nice gentleman who kept me updated. My service took about 1hr which wasn’t long. More

by reidchiante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Acura Of Pembroke Pines responded

We're happy to hear our service department took great care of you on your recent visit! We hope to see you again soon!

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