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Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,430 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,430 Reviews of Acura Of Pembroke Pines - Service Center
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December 09, 2019
Excellent Service I will continue to be a customer of Acura of Pembroke Pines because of the professional, courteous service that Jean provides us. The entire service d I will continue to be a customer of Acura of Pembroke Pines because of the professional, courteous service that Jean provides us. The entire service department is excellent and gets our car serviced and us on our way in a very reasonable amount of time. More
by Mycar
Verified Customer
December 09, 2019
Awesome service Great service. My service rep was awesome. My service rep name is not noted in the list. His name is Neville. He provided me with great customer s Great service. My service rep was awesome. My service rep name is not noted in the list. His name is Neville. He provided me with great customer service. More
by SOMJ
Employees Worked With
Neville was my service rep. He was awesome. , Donald Young
December 08, 2019
outstanding job by Jordan and his team Jordan has taken care of me for years and that is why I travel so far. He is very professional and accommodating. He is a great asset for your dealers Jordan has taken care of me for years and that is why I travel so far. He is very professional and accommodating. He is a great asset for your dealership! More
by SEAN.CLANCY
Employees Worked With
jordan
December 08, 2019
Great Experience I always have a wonderful experience at this service center. My advisor is Neville Braganza and I highly recommend him to anyone that visits this deal I always have a wonderful experience at this service center. My advisor is Neville Braganza and I highly recommend him to anyone that visits this dealer. He has excellent customer service and always willing to help! More
by JC
Employees Worked With
Neville Braganza
December 07, 2019
Always a pleasure Jean Luis is the best in the service department. Always goes above and beyond! Always a pleasure to work with, will be back for ever scheduled mainten Jean Luis is the best in the service department. Always goes above and beyond! Always a pleasure to work with, will be back for ever scheduled maintenance! More
by freddydl
Employees Worked With
David Becker
December 07, 2019
Great customer service Mack Remy and team did a great job and I experienced great customer service! My was serviced well and clean upon finishing! I also had a quiet place t Mack Remy and team did a great job and I experienced great customer service! My was serviced well and clean upon finishing! I also had a quiet place to work in the waiting area! More
by SHAREESE1226
Employees Worked With
Mack Remy was an outstanding service rep!!
December 07, 2019
Great service overall Awesome costumer service, very friendly and straight forward with what my car needed and prices for all the services. My agent definitely makes my ser Awesome costumer service, very friendly and straight forward with what my car needed and prices for all the services. My agent definitely makes my service experience very pleasant More
by kevin.ganaim
Employees Worked With
Remy Mackenson
December 06, 2019
Regular (periodic) service of the car. Not fully satisfied. Let me start saying that I don't leave nearby of the service center. The car was showing low tire pressure warning 2 times in 10 days apart and that w Let me start saying that I don't leave nearby of the service center. The car was showing low tire pressure warning 2 times in 10 days apart and that was the primary reason for my visit. At the same time, it's been 4,000 miles since the car was serviced and I wanted to complete my periodic service. The gentleman who was helping tried to tell me that I should have waited until it's 5,000. I had the service package and mentioned to him that it will be tough for me to manage time and come back again. Besides that, I was mentioning to him that during the last service, the car was not good (soap scrum was all over the car) and I requested him to have a good car wash this time. He was not happy with that. I had to recommend this service center since there are not that many service centers I can choose. More
by MAZHARUL.HAQUE2
Employees Worked With
Forgo the Name. It should be in the system
December 06, 2019
Very professional & Thorough I love the level of customer service I’m given at Acura in Pembroke Pines. I’m always met with the utmost professionalism and competence. I love how t I love the level of customer service I’m given at Acura in Pembroke Pines. I’m always met with the utmost professionalism and competence. I love how they keep the information simple & don’t price gouge me as a female customer. More
by ERICKA6174
Employees Worked With
Mr. Neville Braganza
December 05, 2019
No appointment, no problem No appointment after the Thanksgiving holiday, pulled up, registered, met with the advisor, job was completed in about an hour with a wash included. No appointment after the Thanksgiving holiday, pulled up, registered, met with the advisor, job was completed in about an hour with a wash included. One frustration was when I called to see about bringing my car in I called about 4 times before an advisor from service picked up the phone. More
by VGLEASON
Employees Worked With
Remy Mack
