Acura Of Pembroke Pines - Service Center

Good experience The service person was Pleasant and professional Mackenson Remy was very helpful and nice he was highly recommended and I was not disappointed. . My The service person was Pleasant and professional Mackenson Remy was very helpful and nice he was highly recommended and I was not disappointed. . My experience was good I would go back to him . More

Great service overall The advisor always take care of me, quick and easy, mr Braganza is very friendly and considered, always give me my free car wash!!! Thanks The advisor always take care of me, quick and easy, mr Braganza is very friendly and considered, always give me my free car wash!!! Thanks More

excellent always well conrdinated service would recommend highly to all, great service from the service department coordinated from the time you get in to the time you leave. just amazing would recommend highly to all, great service from the service department coordinated from the time you get in to the time you leave. just amazing More

Excellence Receiving a careful and personalized attention by all the staff that serves you in the Service Department is definitely something that makes the visit Receiving a careful and personalized attention by all the staff that serves you in the Service Department is definitely something that makes the visit to the Dealer special. Since we bought our new 2019 Acura MDX, Mr. Marco Pinto has served us in Service and on each visit he has made us feel welcome in different ways, which helps us understand that every penny we pay there is well worth it. He spends quality time in conversations with us that makes you understand that we are not a customer who goes through any other establishment, we feel treated by him as if we were part of the Pembroke Pines Dealer Acura, as if he were the one to whom he was attending and we appreciate that very much. As if this were not enough, every worker with whom we cross the road inside the Dealer has a greeting and a friendly smile. The lady who works at the entrance coordinating that they attend us (sorry not to know her name), goes out of her way to find the most comfortable way for us to be taken care of, even though our salesperson is not available. And Mr. Sean Bradford, our salesman, also takes much of his time to make our stay at the Dealer enjoyable, as if we were the only ones that cares about those long minutes of natural and careful attention he uses and takes to update us and guide us on the new cars that Acura will soon put on the market. Definitely in Acura from Pembroke Pines they know how to choose their staff well and that makes them especially excellent. Thank you. ------------------------------------------------------------------------------------------- Recibir una atención esmerada y personalizada por todo el personal que te atiende en el Departamento de Servicio es definitivamente algo que hace especial la visita al Dealer. Desde que compramos nuestro nuevo 2019 Acura MDX, nos ha atendido el Sr. Marco Pinto en Servicio y en cada visita nos ha hecho sentir bienvenido de diferentes maneras, que nos ayuda a entender que cada centavo que pagamos allí bien vale la pena. El emplea tiempo de calidad en conversaciones con nosotros que te hace entender que no somos un cliente más que pasa por cualquier otro establecimiento, nos sentimos tratados por él como si fueramos parte del Dealer Acura de Pembroke Pines, como si fuera a él mismo a quien él estuviera atendiendo y eso lo apreciamos mucho. Como si ésto fuera poco, cada trabajador con los que cruzamos camino dentro del Dealer tiene un saludo y una sonriza amistosa. La señora que trabaja en la entrada coordinando que nos atiendan (perdonen no saber su nombre), se desvive por encontrar la manera más cómoda para nosotros de que seamos atendidos, aún no estando disponible nuestro vendedor. Y el Sr. Sean Bradford, nuestro vendedor, toma también gran parte de su tiempo para hacernos agradable la estancia en el Dealer, como si fuéramos los únicos que le importa en esos largos minutos de atención natural y esmerada que utiliza y aprovecha para actualizarnos y orientarnos sobre los nuevos autos que Acura pondrá pronto al mercado. Definitivamente en Acura de Pembroke Pines saben escoger bien a su personal y eso los hace especialemente excelentes. Gracias. More

Oil change and maintenance Great experience! Mack was able to get our car cleaned and serviced within the time promised. No issues! I Would definitelt go back again! Highly reco Great experience! Mack was able to get our car cleaned and serviced within the time promised. No issues! I Would definitelt go back again! Highly recommended. More

Excellent experience Good customer service , fast oil change was in and out Treated my car with care , very good experience. Overall 10/10 great work . Loved it Good customer service , fast oil change was in and out Treated my car with care , very good experience. Overall 10/10 great work . Loved it More

On top of everything! Before stating the below, I have to say; I'm a difficult buyer. Worked with Roman & Jorge on the purchase of my RDX. They went above and beyond, fi Before stating the below, I have to say; I'm a difficult buyer. Worked with Roman & Jorge on the purchase of my RDX. They went above and beyond, fighting to get me the absolute best possible price on my vehicle. I ended up getting a '17 RDX with only 20k miles for the prices all other dealers would charge me for ones that had 6-8k more miles on them. They also had Donald work with me on price & he threw in some extras to make sure I was happy. Douglas in finance was quick and thorough. I had an issue late on a weekend, he answered right away. After purchase, scheduled service with Neville for some minor things to make sure of. He made sure not to waste any of my time, and made sure I had a loaner car to not keep me from work. He took care of all 5 separate concerns I had, without me having to explain more than once. Roman had also taken care of a part that was (unknown to me) missing at the time of purchase. No haggles, no issues. Neville called me as soon as my car was ready, and I was able to pick it up. They even washed it for me! I have to say, I'm very happy about how Acura of Pembroke Pines took care of me, and will be happy to go back for future purchases. More

EXCELLENT SERVICE: NO PRESSURE My service advisor Neville told me the facts of what was needed and did not pressure me to get the work done at the day of service as he new I had mor My service advisor Neville told me the facts of what was needed and did not pressure me to get the work done at the day of service as he new I had more life left on the suggest items. I appreciate the no pressure attitude that he shown me and this would make me come back again and get the suggested items when I'm ready. More

No hassle coming here Mr Jordan has been good, professional, gave me some flexibility to the needs of my car. I will definitely come back for routine check and other repair Mr Jordan has been good, professional, gave me some flexibility to the needs of my car. I will definitely come back for routine check and other repairs. More

3 month service LOUIS SERVICE ADVISOR EXCELLENT AND EXCELLENT SERVICE COURTEOUS AND PROFESSIONAL CLEAN AND COMFORTABLE LOUNGE FAST EFFICIENT SERVICE EVERYONE T LOUIS SERVICE ADVISOR EXCELLENT AND EXCELLENT SERVICE COURTEOUS AND PROFESSIONAL CLEAN AND COMFORTABLE LOUNGE FAST EFFICIENT SERVICE EVERYONE THERE WAS EXCELLENT AND COURTROUS THANK YOU More