Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
November 21, 2019

Service was great as always!! Wouldn’t go anywhere else to do anything car related. The sales staff is amazing and the deals are untouchable. Service is se More

by SEANBRADFORD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Young
Nov 21, 2019 -

Acura Of Pembroke Pines responded

Thank you for the 5-star review, Sean! We are glad to hear you always enjoy your service experience here in Pembroke Pines.

November 21, 2019

Amazing!! great customer service. Jordan always helps us, when we bring our RDX to get services. Always on time, Thank you jordan for all your help More

by sophysantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Acura Of Pembroke Pines responded

Thank you for the 5-stars! We are glad you enjoyed your experience with Jordan here at Acura of Pembroke Pines.

November 21, 2019

Great service I always get great and timely service. Jean, my Service coordinator was excellent, as always. He is courteous and professional. The time in and out wa More

by janbeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Nov 22, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoy your service experience with Jean. Thank you for your business, and the 5-star review!

November 21, 2019

Second visit... same problem Two weeks before I had to bring my RDX in for servicing on the back of a two truck. It would not start. The service team did diagnostic test and said More

by ANDRENEM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville B is not listed above. He went above and beyond to make sure my experience was memorable...I. a good way.
Nov 22, 2019 -

Acura Of Pembroke Pines responded

We apologize for the inconvenience with your RDX battery. The battery tested correctly during the first visit, and we weren't able to locate the issue. However, we are glad Mike was able to discover the issue your vehicle was experiencing. If you have any other issues, please contact our team and we will get you on the schedule as soon as possible.

November 21, 2019

Excellent Service I am pleased with the service as I went for a car wash and got my car battery replaced and other inspection done, which was exceptional. More

by Juliet A
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenson Remy
Nov 22, 2019 -

Acura Of Pembroke Pines responded

Thank you for the 5-stars. Juliet. We are glad you enjoyed your service experience here at Pembroke Pines!

November 20, 2019

Acura Good Service Good Customers service and the people very helpful and friendly specifically i like my Acura TLX very good car to drive and safety i recommend any o More

by akhazzouh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza, Customer Support
Nov 20, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate the feedback, and your business.

November 20, 2019

Servicw Service is good by gene luis. Very professional and good in completing service of oil change With out giving any issues. Glad the service is really More

by manojemails123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene luis
Nov 21, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting your experience with Jean and our service team. We appreciate the kind words and your business!

November 20, 2019

Fast and friendly service, amenities lacking Stopped by on a Saturday morning for an oil change, no appointment. Was in and out in little over an hour. Jean Louis was great. The amenities are lac More

by RRAHIM84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis (service)
Nov 21, 2019 -

Acura Of Pembroke Pines responded

Thank you for your feedback, and choosing Acura of Pembroke Pines for your service! We are sorry to hear you were unsatisfied with the amenities. We do offer complementary snacks in addition to our full-service café if you are interested during your next visit.

November 20, 2019

Excellent Service, very fast! Need a front break job, oil change, transmission fluid change, coolant replacement, and AWD system service. They did it all very quickly and correctl More

by BERNARD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Nov 21, 2019 -

Acura Of Pembroke Pines responded

You can always count on our service team for reliable and efficient repairs! Thank you for the 5-star review.

November 20, 2019

Fast and Excellent service They are amazing at Acura of Pembroke Pines. Car ready in less than an hours and advisor is very friendly and explains everything clearly. I would rec More

by AILEN.MUSTELIER91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Nov 21, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate your business and the 5-stars Ailen!

...
450
...