Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,432 Reviews

5,432 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
November 16, 2019

My service experience I was very pleased with the service I received. I was in and out in an hour. This is my second Acura and dealing with this dealer. They are efficien More

by sgitt4949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words. We appreciate you stopping by Acura of Pembroke Pines!

November 16, 2019

Great service Above and beyond everytime. Calls with details to explain the issue and informs of the costs. No pressure commit from the service manager to have some More

by BRIAN.FORBES80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you always enjoy working with our service team, Brian. Thank you for the 5-star review!

November 16, 2019

Friendly service I always receive a friendly and fast service at Acura of Pembroke Pines. My car is always ready at the time promised. This was the first that Neville More

by RAFAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Nov 18, 2019 -

Acura Of Pembroke Pines responded

You are more than welcome, Rafael. It was a pleasure working with you here at Acura of Pembroke Pines!

November 15, 2019

Quick Service I own 2 Acura’s and one was due for service. This was taken care of quickly and efficiently. My service advisor always kept me apprised of the status More

by TENNISLDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Nov 15, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service experience with our team. Thank you for the 5-star review!

November 15, 2019

Excellent service Jean M. Lois is one of the best service advisers that I have dealt with and I have owned quite a few premium brand automobiles which were serviced at More

by ADOLFORUIZ42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean M. Lois
Nov 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed working with our team member Jean! Thank you for your business, and the 5-star review.

November 15, 2019

Recent service visit at Acura Pembroke Pines Always friendly & efficient service at this Acura dealer. Waiting area is clean & comfortable. Jordan is a great service advisor, and very accommod More

by pmw19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Acura Of Pembroke Pines responded

Thank you for the 5-star review. We are glad you find our service department experiences satisfactory!

November 14, 2019

Oil Change Getting my oil change was so simple and I was in and out of their in no time. The staff was polite and informative. I made the right decision when I c More

by TASHANNYO1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Nov 14, 2019 -

Acura Of Pembroke Pines responded

You can always count on our service team for quality work! Thank you for your business, and the 5-star review.

November 14, 2019

No loaner for warranty problem Acura MDX was acting out, took it to the dealer. Service consultant was not very cordial. I Asked for a loaner, but even though it was 7:20am he told More

by romo1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
Nov 14, 2019 -

Acura Of Pembroke Pines responded

We are sorry you felt unsatisfied with your recent service visit. We have a very high-volume service department, and we try to provide courtesy vehicles to all clients that require them. We also provide a shuttle service when our fleet is completely loaned out. At 7:20am, all of our loaner vehicles from the previous day had yet to be returned. There is always an option to schedule an appointment later in the day when more loaner vehicles are available. If you would like to speak with a representative in further detail, please contact our GM at lschlossberg@czag.net.

November 14, 2019

great service great customer service , as always . Was servicing my cars there for last 8 years .A A A great attention , waiting room always clean and great coffee More

by JAVIER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson,. in Service
Nov 15, 2019 -

Acura Of Pembroke Pines responded

You can always count on our team here in Pembroke Pines for expert service! Thank you for your business over the years, and the 5-stars.

November 14, 2019

Could not explain reason for vehicle issue Agent could not explain to my satisfaction the reason for all our warning lights coming on at one time Told me my body shop would have to repair so More

by EDWARDRTAYLOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson
...
453
...