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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,432 Reviews

5,432 Reviews of Acura Of Pembroke Pines - Service Center

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November 13, 2019

My Nov. 11th Visit I was greeted with a pleasant smile and the surroundings were very clean and every one was professional and helpful...especially my service agent, Nev More

by WLJOLLY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Nov 13, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the 5-star feedback! We appreciate the kind words, and your business. Reliable, quality service is always a guarantee here at Acura of Pembroke Pines.

November 13, 2019

Excellent service Marcos always is willing to help even if I call in short notice. He is professional , friendly and knowledgeable . I always contact him to service m More

by rrdelatorre
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcos Pinto
Nov 14, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the 5-star review! You can always count on Marcos for a great service experience.

November 13, 2019

Best service I’ve ever received Best service I have ever received at a dealership (I was a service advisor years ago). Advisor was professional, knowledgeable and went above and beyo More

by JAPSW20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Nov 14, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We are glad you enjoy your service experience with our team. We are always here if you experience any further trouble!

November 12, 2019

Tire Service Jean provided excellent customer service! I did not recall that we had purchased tire/wheel coverage until Jean reminded me. Appreciated his informing More

by DCASEY541992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura Of Pembroke Pines responded

Honesty and communication is key here in Pembroke Pines! Thank you for leaving us the 5-star review.

November 12, 2019

average Made appointment online but at arrival, was told not enough time to provider service. seems online scheduling disconnected from dealer. Service was More

by fnabid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Nov 12, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear about the inconveniences you experienced during your recent service visit. If you would like to speak with someone about your experience in further detail, please contact our GM at lschlossberg@czag.net.

November 12, 2019

Excellent service always Excellent service at all time, always satisfied with quality job and prices . I strongly recommend to service your car at the dealer Acura of Pembrok More

by MARILYS Grau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Nov 12, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! The service team appreciates the 5-stars and your business.

November 12, 2019

Always a great experience Mack with Acura of Pembroke Pines makes servicing our cars very convenient. With busy schedules this is appreciated. He’s responsible for us being rep More

by KEVIN_A_BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Nov 12, 2019 -

Acura Of Pembroke Pines responded

Mack knows how to make his customers come back! Thank you for sharing your experience with him as your service advisor. We appreciate the review and your business!

November 12, 2019

Excellent service with top of the line loaner. Marco Pinto was very responsive, very friendly, knowledgeable and customer driven. I would strongly recommend Marco to other customers. He exemplifi More

by KPQPR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience with our team member Marco. He is a pleasure to have here in Pembroke Pines!

November 12, 2019

Service Friendly service and kept me informed the whole time. Wait time was a little bit longer than expected (2 hours for the oil change), but other than tha More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Nov 13, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the 5-star review, Jessica! The team in Pembroke Pines appreciates the kind words and your patience.

November 11, 2019

Quick and efficient last minute servicing My tire pressure warning came on in Saturday afternoon, went to dealership and they took care of the nail I had in my tire, quickly and efficiently. V More

by adakukla12207@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Acura Of Pembroke Pines responded

We were more than happy to assist you with your tire trouble. Thank you for highlighting your experience with our service team!

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