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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,432 Reviews

5,433 Reviews of Acura Of Pembroke Pines - Service Center

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November 11, 2019

Quick and efficient last minute servicing My tire pressure warning came on in Saturday afternoon, went to dealership and they took care of the nail I had in my tire, quickly and efficiently. V More

by adakukla12207@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Acura Of Pembroke Pines responded

We were more than happy to assist you with your tire trouble. Thank you for highlighting your experience with our service team!

November 11, 2019

excellent experience , quick and easy servicing! professional, friendly, it was an amazing experience. only took 30 minutes, car was cleaned as well which is a plus More

by angielastra5@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Nov 11, 2019 -

Acura Of Pembroke Pines responded

Efficiency is our goal here at Acura of Pembroke Pines. Thank you for leaving us the 5-star review!

November 11, 2019

Unexpected I just show up on a late Friday not reserved appointment. I was surprise that they took me in, no problems and had my car ready and clean in less than More

by Medi304886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 11, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service experience! Thank you for taking the time to leave us your feedback.

November 11, 2019

Horrible experience. Will not return I was quoted the wrong price. Services provided that I did not verify. Even an oil change was completed, which I had 90% of oil at the time. Never spo More

by pharmcrystals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
Nov 12, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear that you were anything less than satisfied with your recent service experience. Our team strives to deliver honest and quality work to our clients, with customer satisfaction being our #1 priority. If you would like to speak to a representative directly in further detail about this matter, please contact our GM at lschlossberg@czag.net.

November 11, 2019

Convenience Was in the area and did a "drive in" for basic service on a Friday afternoon and was in and out in an hour including a car wash. Great service. More

by MJJEFFRIES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Nov 12, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service visit here at Acura of Pembroke Pines! Thank you for leaving us the 5-star review.

November 11, 2019

Honest & great service at a fair price Jean Louis is the best service manager. I always feel like my car and I are in good hands. Jean has a kind, honest and warm demeanor that make it a pl More

by NADIA.ARROYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis - Service
Nov 12, 2019 -

Acura Of Pembroke Pines responded

You can always rely on Jean for a pleasant service experience. Thank you for sharing your experience with him here at Acura of Pembroke Pines!

November 11, 2019

FANTASTIC SERVICE!!! Mack Remi...What a Gentleman! Excellent person, he is not only your Service Advisor, he is a friend. I have known Mack, since he used to work for Ri More

by FA1865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remi
Nov 12, 2019 -

Acura Of Pembroke Pines responded

Mack is a true asset to have as part of our team here in Pembroke Pines. Thank you for sharing your experience with him! We appreciate your time and your business.

November 10, 2019

First-Time Acura Owner Wowed By Service This was my first time visiting this dealer for service and the experience was excellent. Neville was my service advisor and he was so pleasant and pr More

by MRSLISETTLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganz
Nov 11, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you enjoyed your experience with Neville. Thank you for the 5-stars, and providing us with your business!

November 10, 2019

Service Advisor Marco Pinto was excellent. Work excellent Professional and courteous service. Work was performed as expected, vehicle inspection list was reviewed with me, and the car was delivered back to me More

by RDIORIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Nov 11, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service experience. Thank you for the review, and choosing Acura of Pembroke Pines!

November 09, 2019

Great service recommended; explained problems but was not pushy in getting and services that were not necessary at that particular time. They were fast and More

by APATCART2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinto
Nov 11, 2019 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience with our service department! We appreciate the kind words, and your business.

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