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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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November 09, 2019

Great service recommended; explained problems but was not pushy in getting and services that were not necessary at that particular time. They were fast and More

by APATCART2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinto
Nov 11, 2019 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience with our service department! We appreciate the kind words, and your business.

November 09, 2019

Excellent Neville was excellent and took a very good care of my car. He recommended the necessary services and was very pro active. I trust him. More

by JAY.PATWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NEVILLE
Nov 11, 2019 -

Acura Of Pembroke Pines responded

You can always rely on Neville for quality customer service. Thank you for the 5-stars, and your business!

November 09, 2019

Service Marco Pinto was very friendly and helpful and very knowledgeable . He went the extra mile to get my car service on time. I commend also the cashier More

by GJMONTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco pinto
Nov 11, 2019 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience with our service department. We appreciate the kind words, and your business.

November 08, 2019

Average I thought the service was good but was not as pleased with my service person Mack. My car was there for several days. I was the one who had to call to More

by JANETMOREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Nov 11, 2019 -

Acura Of Pembroke Pines responded

Janet, we are sorry for any inconvenience you experienced during your service visit. Our team strives to provide clear communication to our clients. Sometimes there can be confusion about the best point of contact for the customer, and as a result the husband may accidentally receive the information. If you would like, please bring your vehicle back to our service department and we can provide you with a complete vehicle detail so that you are happy with the cleanliness of your vehicle. Our service wash isn’t a complete detail, but we do our best to clean the car as best we can in a timely fashion.

November 08, 2019

Mack Remy great service advisor! Went for a new battery and was done in an hour with a car wash and vacuum! I have been dealing with Mac Remy at another dealership which is horrible More

by LFIGGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac Remy
Nov 11, 2019 -

Acura Of Pembroke Pines responded

Thank you for the 5-star review! We are glad you enjoyed your recent service visit, and thank you for choosing Acura of Pembroke Pines.

November 07, 2019

Excellent Service and Friendly Staff I visited the service department to have a regular maintenance check. I did not have to wait to have an attendant approach me to find out the reason More

by jessy.devieux2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Acura Of Pembroke Pines responded

Attention and communication is key here at Acura of Pembroke Pines. We are glad you found our waiting area comfortable, and appreciate you stopping by!

November 07, 2019

Kept me on the road!!! Basically I was in a sticky situation. I only had an hour before I had to put up my kids from school and I needed an oil change and tire rotation. As More

by chukwun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean in the service department.
Nov 07, 2019 -

Acura Of Pembroke Pines responded

Keeping your car operating efficiently is our service department's main priority! Thank you for taking the time to leave us the 5-star review, and always choosing Acura of Pembroke Pines.

November 07, 2019

Service Good service and received a ride home and back to dealer to pick up car. It Makes it very easy to get car serviced. enjoy working with Mack. More

by WAANDRADES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Nov 08, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service experience here at Acura of Pembroke Pines. Thank you for leaving us the review!

November 07, 2019

Awesome service! I understand why this dealership and its service is ranked #1 within the Acura community. The service is top notch, accommodating, and easy. My servic More

by KAMG954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Nov 08, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service experience. Thank you for leaving us the review, and providing our team with your business!

November 07, 2019

Vehicle Service Acura of Pembroke Pines continues to provide excellent customer service and timely service of my vehicle. Each time I have brought my vehicle in for More

by CANCDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Nov 08, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear about your exceptional service with Marco here at Acura of Pembroke Pines. Thank you for your business, and the review!

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