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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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October 29, 2019

replace tire Everything was fine, I was informed the a warranty on tires ran out. When these tires were purchased and installed, I was told: 'that as long as the t More

by LOUISBASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the review, Louis. We are glad you enjoyed the quality of our work. In regard to your tire warranty, the hazard protection program you purchased had an expiration date of May 2018. Your last repair was done in February 2018, explaining why there was no cost. We apologize if there was any miscommunication. If you have any further questions, please reach out to our general manager at lschlossberg@czag.net.

October 29, 2019

Scheduled Service Plus Recall I brought my vehicle in for general service and met with Jordan. He advised me of a recall that I had completely forgotten about. I've dealt with him More

by eFekt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Acura Of Pembroke Pines responded

Jordan is always here to deliver a quality service experience when you need him. Thank you for the kind words, and your business!

October 29, 2019

Excellent service The service was impacable didn't have to wait long for the car. I would highly recommend this dealership to my friends and family and I plan on leasi More

by brendaauerbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Acura Of Pembroke Pines responded

We appreciate the kind words and your recommendations! Thank you for your business, and we look forward to your next visit!

October 29, 2019

Service I came in to have a flat tire repaired late in the day, and was taken care of by Neville. Made a bad situation a pleasant experience More

by mikedvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Acura Of Pembroke Pines responded

We are glad to have helped with the flat tire. Thank you for leaving us the 5-star review! We appreciate the kind words.

October 28, 2019

Battery My battery was dead. The service man Jean got me in and out. I needed to get to work which is 45 minutes away from the dealer. Jean is very helpful an More

by andrea.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Acura Of Pembroke Pines responded

We are glad Jean could help fix your battery in time for you to return to work. Thank you for stopping by the dealership and leaving us the 5-star review!

October 28, 2019

Great Service Always great attention and excellent quality job. Employees always listen to the needs of my car and solve it with great quality. The waiting area is More

by nellaganaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Oct 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words, and choosing Acura of Pembroke Pines for your service needs!

October 28, 2019

Fantastic beginning to end Jean answered all my questions and was very helpful. He also was quick and efficient and I received great service from everyone I worked with. They ha More

by NICOLE.SCHAUB28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Oct 29, 2019 -

Acura Of Pembroke Pines responded

We are glad Jean and our team had you well taken care of! Thank you for your business, and taking the time to leave us the 5-star review.

October 27, 2019

Excellence in all aspects Just would like to thank Jean Louis for always making me feel like family, I have 2 Acura dealerships closer to home, but I always take the drive from More

by lowis_tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Oct 28, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoy your experience working with Jean just as much as we do. Thank you for your business, and the 5-star review Luis!

October 26, 2019

My service was great!! I have been going to Acura since 2008. My service advisor Jordan is the best. He always keeps me informed and takes care if everything I need. The ser More

by NP7513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you find our service satisfactory, and we are excited to see you in a few days! Thank you for your business and the 5-star review.

October 26, 2019

Great fast service All went well, it was fast and totally amazing. Very polite, great service, he got me in and out in less than 45 minutes. Thank you More

by GIANCAROZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Oct 28, 2019 -

Acura Of Pembroke Pines responded

Our service team strives for efficiency with every visit! Thank you for the review and your business.

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