Michael Chan
Michael Chan at Acura Of Pembroke Pines
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Michael Chan

Service and Parts Director

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.9
125 Reviews
4.9

125 Reviews

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125 Reviews of Michael Chan

April 02, 2024

Dealership Rating
Employee Rating

Seamless experience, straightforward, no hidden fees, no games. Would definitely recommend them to friends and family. More

by David A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Vargas , Miguel

February 24, 2024

Dealership Rating
Employee Rating

Staff is awesome service is always awsome love it there . Come Miami dade to there More

by NSXRC.SCCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber , Jonathan Dicandia

Feb 26, 2024

Acura Of Pembroke Pines responded

Thank you for your kind words! Our team looks forward to seeing you again at Acura of Pembroke Pines!

February 09, 2024

Dealership Rating
Employee Rating

Everyone is very professional and the ambient is very inviting. Services are always a job well done. More

by Barbara.gomez2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Acura Of Pembroke Pines responded

Hi Barbara, we're thrilled to hear that you find everyone at our establishment to be very professional and that the ambiance is inviting. We'll see you next time! Safe travels!

January 21, 2024

Dealership Rating
Employee Rating

Exceptional service and communication. Team was able to service my car without an appointment. Jean is the best. More

by BABIECHEEKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis

Jan 22, 2024

Acura Of Pembroke Pines responded

We're delighted to know that you had an exceptional service experience with us at Acura of Pembroke Pines, especially with Jean. Thanks for the review and we look forward to serving you again!

December 27, 2023

Dealership Rating
Employee Rating

10/10 customer service! Mike was helpful and awesome he went above and beyond! One of my best experiences I’m so happy with the service provided to me. More

by lesliex.chow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tatianna Hall

Jan 02, 2024

Acura Of Pembroke Pines responded

Hi Leslie! We're delighted to know that Mike provided you with top-notch service at Acura of Pembroke Pines! It's great to see our team going above and beyond. Thanks for sharing your positive experience, we appreciate it!

November 30, 2023

Dealership Rating
Employee Rating

The service department at Acura of Pines has always treated me well and has always provided me with an excellent experience. Thank you for always making me feel like family. More

by INFO@MMTECHIT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Sean Bradford, Rodney Veasley , Jonathan Dicandia

Dec 01, 2023

Acura Of Pembroke Pines responded

We're so glad to know that our service department at Acura of Pembroke Pines has consistently provided you with excellent experiences. Making our customers feel like family is what we strive for! Thanks for your kind words and support.

November 15, 2023

Dealership Rating
Employee Rating

Love this place. The service department is top notch. I appreciate all they do for me. More

by JLee
Recommend Dealer
Yes
Nov 15, 2023

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 07, 2023

Dealership Rating
Employee Rating

Once the sale is made…no service. Horrible customer experience and support after the purchase More

by steve_g_turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Douglas Campbell, Giovanni Vargas , Prinze

Oct 09, 2023

Acura Of Pembroke Pines responded

Thank you for reaching out, Steve. We regret to hear of the frustration you experienced after your purchase and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss the situation further.

August 22, 2023

Dealership Rating
Employee Rating

Jean is my maintenance car guy for more than 20 years. Always with smile in his face kind and very professional kudos for him. More

by millie2918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Acura Of Pembroke Pines responded

We're so glad to know that Jean has been your trusted maintenance professional for over 20 years at Acura of Pembroke Pines. His dedication and professionalism are truly appreciated! Thanks for the kudos!

August 12, 2023

Dealership Rating
Employee Rating

I have been to Pembroke Pines Acura to have my windshield replaced and to have an transmission oil cooler that had a leak in my 2022 NSX. They did an excellent job with both repairs, Jordan Ferber & Mike Ch More

by BKWFL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Aug 14, 2023

Acura Of Pembroke Pines responded

We're happy to hear that you had a great experience with Jordan and Mike at Acura of Pembroke Pines! Our team is always here to provide top-notch service. Thanks for trusting us with your 2022 NSX. Drive safely!

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